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Skills

  • Operational process improvement
  • Medical device regulatory compliance knowledge
  • Merchandising expertise
  • Client relationship management
  • Presentation customization for healthcare settings
  • Lead prospecting
  • Customer needs assessment
  • Revenue generation
  • Product lifecycle management
  • Scheduling understanding

Work Experiences

  • Achieved 11% customer retention through ongoing technical support and device optimization recommendations.
  • Used Jira to keep track of important account and sales information in the company database.
  • Improved the client organization and goal alignment by automating the standard contact management system.
  • Achieved President's Club for top-performing representative in 2018 by reaching 71% of quota.
  • Achieved 7% customer retention.
  • Addressed specific patient outcomes.
  • Aligned solutions with strategic needs.
  • Maintained high accuracy in territory records such as contracts and inventory paperwork.
  • Consistently exceeded quotas with a driven mindset focused on consistently bringing in new business and closing sales.
  • Achieved a boost in user preference by 80%.

Summaries

  • Oversee system territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.
  • Achieved 40% of sales forecasts ahead of time.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 15% improvements in quarterly performance.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Skilled at establishing and maintaining professional relationships with physicians and administrative staff in order to maintain consistent revenue streams.
  • Achieved 18% increases in revenue.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Developed and executed business plans focused on high-potential territories, leading to 52% sales growth in the Midwest over one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced product lead time by 39% through proactive coordination with the supply chain department, improving customer satisfaction.
  • Secured major contracts by demonstrating superior knowledge of regulatory standards and tailoring solutions for compliance, yielding $7 in additional sales.
  • Delivered consecutive quarters of double-digit sales growth by optimizing customer engagement strategies across the Southeast.
  • Introduced innovative client management strategies, boosting client retention by 66% over 18 months.
  • Analyzed competitor activity and adjusted sales approach, leading to 36% increase in closed deals across the Northeast.
  • Generated $12 in annual revenue through ongoing customer care, upselling, and product optimization recommendations.
  • Conducted 15 in-depth competitive analyses to anticipate shifts in the market, leading to the successful adjustment of the sales strategy in 2016.
  • Closed deals with high-profile healthcare providers generating $16 in incremental revenue over two years.

Affiliations

  • Toastmasters
  • Member of the Medical Device Manufacturers Association (MDMA)
  • Society of Women Engineers
  • Rotary International
  • Certificated in Advanced Healthcare Sales Strategies 2022 through the American Association of Medical Sales (AAMS)
  • Engaged in continuing education through the Association of Medical Device Representatives (AMDR)
  • Project Management Institute
  • Lions Club
  • Credentialed by the International Society for Stem Cell Research (ISSCR)
  • National Association of Social Workers

Certifications

  • Certified Public Accountant (CPA)
  • Certificate in Advanced Data Analytics for Sales Professionals from program
  • CompTIA A+ Technician
  • Salesforce
  • Territory Sales Leader Certification from Summit Group
  • Certificate in Digital Health and Analytics from initiative
  • Certification in Health Informatics from category - 2015
  • Medical Science Liaison Certification (MSLC) from The Accreditation Council for Medical Affairs
  • Certified Public Accountant
  • Negotiation and Influence Certification from the Kellogg School of Management

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