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Skills

  • Competitive market analysis
  • Post-sale customer follow-up
  • Order processing
  • Multitasking in a high-pressure environment
  • Product launch strategy
  • Healthcare facility sales expertise
  • Brand development in medical sales
  • Customer onboarding and technical support
  • Service agreements
  • Hospital Sales

Work Experiences

  • Schedule appointments with potential and current customers to promote new products and services.
  • Improved the client organization and goal alignment by automating the standard contact management system.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Used consultative strategies to grow business revenue streams and market share in Chicago.
  • Achieved results in 6 months.
  • Managed ServiceNow inventory to improve sales pitches and closed more than 10 sales in several months.
  • Closed over $10 in sales, which included preparing contracts and processing order forms each three years.
  • Achieved 48% growth in sales.
  • Met with physicians, directors, and healthcare executives to successfully sell medical devices.
  • Analyzed and restructured underperforming territories in the Pacific Northwest, leading to a 20% YOY increase in revenue.

Summaries

  • Achieved 40% of sales forecasts ahead of time.
  • Achieved 18% increases in revenue.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Dedicated to learning, growing, and succeeding in Medical Devices.
  • Successful Medical Device Sales Representative with a track record of territory management and business development accomplishments.
  • Bringing 7 years of experience in this field.
  • Dedicated to providing excellent customer service.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • German is a bilingual individual who is fluent in both languages.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Introduced innovative client management strategies, boosting client retention by 66% over 18 months.
  • Established partnerships with 15 key opinion leaders (KOLs) to enhance product credibility and achieve 49% increase in market penetration.
  • Achieved 52% increase in recurring purchasing frequency through the development of personalized onboarding programs for new customers.
  • Implemented tailored marketing presentations for healthcare providers that resulted in a 25% rise in sales within three years.
  • Increased adoption rates of Asana by creating customized educational content for surgeons, driving 66% YOY growth across the Midwest.
  • Spearheaded a customer adoption initiative, achieving a 19% penetration rate in a competitive market segment within three years.
  • Provided critical technical support and training on the use of HubSpot, resulting in 63% reduction in customer downtime.
  • Led product launches that yielded 61% more revenue than anticipated by efficiently coordinating cross-functional teams in 2021.
  • Conducted 15 in-depth competitive analyses to anticipate shifts in the market, leading to the successful adjustment of the sales strategy in 2016.
  • Successfully launched new Jira, achieving 46% higher sales than forecasted in the first 2 months.

Affiliations

  • Association of Information Technology Professionals
  • Member of the American College of Healthcare Executives (ACHE)
  • Certified in Solutions-Based Medical Sales Training by Summit Group in 2016
  • Association for Computing Machinery
  • Project Management Institute
  • Attended specialized training through the American Society for Laser Medicine and Surgery (ASLMS)
  • Rotary International
  • Attendee at national Medical Sales and Marketing Conferences hosted by Meridian
  • Toastmasters
  • Educational participant at American Society of Health-System Pharmacists (ASHP) annual meetings

Certifications

  • Certified Sales Operations Professional (CSOP) from Sales Operations Institute
  • MedTech Industry Overview and Strategy Certification from standard
  • Credentialed Sales and Negotiation Professional (CSNP)
  • Territory Sales Leader Certification from Summit Group
  • Project Management Professional (PMP)
  • Certified Complex Problem-Solving Leader in Medical Technology (CCPSM) from Meridian
  • Professional Selling Skills (PSS) Certification by Healthcare Sales & Marketing Network (HSMN)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional Sales Person (CPSP) from National Association of Sales Professionals
  • Certified Customer Relationship Specialist (CCRS) from National Customer Service Association

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