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Skills

  • Database optimization
  • First Aid/CPR
  • Financial software
  • Investigating discrepancies
  • Expense reimbursements
  • Payroll coordination
  • Process improvement
  • Compensation Structure Development
  • Interview Scheduling
  • Checking time cards

Work Experiences

  • Administered annual performance review cycles.
  • Automated manual Excel processes.
  • Automated manual Excel processes, reducing the time spent processing payroll by the past year and minimizing data entry errors across 14 departments.
  • Achieved a 64% increase in employee participation year-over-year.
  • Protected employee privacy and payroll operations by keeping all information confidential.
  • Achieved 11% completion before deadlines.
  • Achieved successful outcome in 2017 HR audit.
  • Avoided litigation and fines by $229,000.
  • Analyzed trends in overtime hours and absenteeism, developing staff rotation schedules that reduced unscheduled absenteeism by 63% in three years.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Payroll Clerk with excellent communication skills and a strong desire to learn.
  • French and Portuguese are both bilingual.
  • Looking for a challenging position in a diverse and ethical company where I can learn new skills.
  • Achieved resolution within one year.
  • Committed to safeguarding sensitive information.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Contributed to the success of HR departments.
  • Adept in training employees on HR systems.
  • Recognized for implementing a initiative program that resulted in a reduction of 7% in payroll errors.

Accomplishments

  • Organized multiple employee information sessions, effectively communicating health benefits packages and reducing misunderstandings around coverage by 53%
  • Created detailed guidelines on handling personnel information, training 8 HR staff and leading to a 39% improvement in data handling accuracy.
  • Trained 18 HR staff on new personnel management systems, resulting in a 19% increase in productivity and reduced errors.
  • Successfully coordinated background screening processes for 13 candidates, resulting in a more efficient pre-employment process by 51%.
  • Reduced payroll discrepancies by 43% by setting up a reliable approval and auditing workflow for reviewing manual entries.
  • Researched and implemented a self-service portal for employees to manage personal data and benefits, reducing HR inquiries by 27%.
  • Created new job descriptions for evolving roles, ensuring alignment with organizational goals and compliance with labor regulations.
  • Managed annual benefits open enrollment for 9 employees, providing informational sessions and resolving employee queries, achieving 100% participation by system.
  • Prepared and distributed employee turnover analytics for senior management, enabling more informed workforce planning decisions.
  • Facilitated timely and accurate payroll processing for 6 employees in customer success, reducing human entry errors by 19%.

Affiliations

  • International Council of Nurses
  • International Association for Human Resources Information Management (IHRIM)
  • American Marketing Association
  • American Management Association (AMA)
  • International Association of Administrative Professionals
  • National Association for Employee Recognition (NAER)
  • Lions Club
  • Certified Payroll Professional (CPP)
  • Society of Human Resource Management
  • National Council on Compensation Insurance (NCCI)

Certifications

  • Certified Public Accountant
  • HR Information Systems Certification (HRIS)
  • Certified Benefits and Compensation Specialist (CBCS)
  • International Public Personnel Management Association - Certified Professional (IPMA-CP)
  • Certified Professional in Learning and Performance (CPLP)
  • Certified Job Evaluation Specialist (CJES)
  • HR Project Management Certification (HRPM) - 2018
  • Employee Termination Management Certification - Lakeside Partners
  • Certified Employee Benefits Specialist (CEBS)
  • Microsoft Certified Systems Engineer (MCSE)

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