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Skills

  • Benefits Plan Selection Support
  • Process improvement
  • Payroll coordination
  • Problem-solving
  • Supervision
  • Expense reimbursements
  • Financial software
  • Regulatory compliance
  • Audit preparation
  • Customer service

Work Experiences

  • Administered employee training program registrations.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Achieved 78% accuracy in data entry.
  • Assessed employment contracts for compliance.
  • Handled employee W-9 and I-9 forms, as well as benefits and vacation time.
  • Analyzed trends in overtime hours and absenteeism, developing staff rotation schedules that reduced unscheduled absenteeism by 63% in three years.
  • Analyzed employee turnover, absence, and diversity.
  • Produced initiative and process documents using 10-key calculators, computers, fax machines, copy machines, and other office equipment.
  • Achieved 100% adherence to legal requirements.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Within Human Resources, senior Personnel Technician and outstanding performer in quality assurance and stakeholder engagement.
  • Conducted salary analyses to ensure compliant and equitable compensation structures.
  • Handles payroll activities and processes timely checks and deposits on his or her own.
  • Recognized for implementing a initiative program that resulted in a reduction of 7% in payroll errors.
  • Personnel Technician is a multi-talented Personnel Technician who is consistently rewarded for planning and operational improvements.
  • Payroll Clerk with 7 years of experience accurately collecting and compiling payroll data.
  • Able to accurately compile records.
  • Contributed to the success of HR departments.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.

Accomplishments

  • Led responses to external audit requests, providing access to personnel files and documentation, resulting in a flawless compliance review.
  • Updated and maintained over 6 personnel files, ensuring accurate and up-to-date information for compliance and audit purposes.
  • Reduced payroll discrepancies by 43% by setting up a reliable approval and auditing workflow for reviewing manual entries.
  • Developed a comprehensive employee file archiving system, reducing retrieval times by 68% for historical HR audits and document requests.
  • Researched and implemented a self-service portal for employees to manage personal data and benefits, reducing HR inquiries by 27%.
  • Automated the audit of personnel records, reducing errors and enhancing the efficiency of document handling for 3 employees.
  • Documented and resolved initiative which led to metric.
  • Created new job descriptions for evolving roles, ensuring alignment with organizational goals and compliance with labor regulations.
  • Generated and presented monthly workforce metrics reports to the senior management team, influencing decisions on organizational restructuring.
  • Managed employee records cleanup, reviewing 14 files to ensure data accuracy and compliance well ahead of regulatory deadlines.

Affiliations

  • National Association of African Americans in Human Resources (NAAAHR)
  • American Medical Informatics Association
  • HR Tech Institute (HRTI)
  • American Management Association (AMA)
  • American Payroll Association (APA)
  • Rotary International
  • International Association of Administrative Professionals
  • WorldatWork - Total Rewards Association
  • Society for Human Resource Management (SHRM)
  • American Marketing Association

Certifications

  • Six Sigma Yellow Belt - HR Process Improvement
  • Certified Compensation Professional (CCP)
  • Certified Payroll Professional (CPP)
  • Human Capital Strategy Certification - initiative
  • Google Certified Professional Cloud Architect
  • Project Management Institute HR Certification (PMI-HR) - QuickBooks
  • Certified Benefits and Compensation Specialist (CBCS)
  • Certified Public Accountant (CPA)
  • HR Project Management Certification (HRPM) - 2018
  • Microsoft Certified Systems Engineer (MCSE)

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