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Skills

  • Brand development
  • Excellent written and verbal communicator
  • Computer literate
  • Start-up background
  • ServiceNow proficiency
  • Microsoft Office Suite expert
  • Multi-Task Management
  • Heavy lifting
  • EpiServer
  • Microsoft Office Suite

Work Experiences

  • Increased team efficiency by providing sales, marketing, and promotion training.
  • Double-checked the data's accuracy and integrity.
  • Oversaw a busy Northwind's 11-line switchboard system.
  • Assisted with network troubleshooting and testing.
  • Took incoming calls and used the PA system to page individuals and departments.
  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Was in charge of 15 departments' personnel security requests.
  • Got better.
  • Helped to implement data security management protocols.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Pragmatic
  • Expertise in digital marketing and new media, as well as a thorough understanding of SEO techniques.
  • Bringing 2 years of experience in strengthening client relationships by delivering outstanding results through superior strategic planning, service, and support skills.
  • Ambitious
  • Manager and leader with exceptional writing and editing skills who is tech savvy and strategic in communications.
  • Team leadership, coordination, and planning are among the most valuable skills.
  • Top-producing salesperson and industry expert in Marketing and Communications.
  • Front desk management and call routing are two areas where I excel.
  • Communications Officer with 9 years of successful cross-functional collaboration and vendor management experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Managed
  • Collaborated with marketing and design to create compelling visual content, increasing customer interaction by 61% in the last one year.
  • Monitored
  • Improved
  • Documented
  • Streamlined
  • Guided
  • Reduced
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Championed corporate storytelling by drafting company narratives for key publications, reflecting a 17% increase in positive media coverage.

Affiliations

  • Media Relations Professionals Network
  • Editorial Advisory Board, system
  • Public Relations Society of America (PRSA)
  • Digital Content Creators Society (DCCS)
  • International Association of Online Communicators
  • Digital Media Strategy Fellowship Program 2015
  • Certified Professional Communicator by category
  • International Association of Administrative Professionals
  • Accredited by PRSA in Public Relations and Communications
  • American Marketing Association (AMA) Communication Committee

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Association for Project Management (APM)
  • Digital Marketing Certified Associate (DMCA)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Facebook Blueprint Certification (Social Media Manager Track)
  • Copywriting Mastery Certification by American Writers & Artists Institute (AWAI)

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