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Skills

  • Alcohol and substance abuse
  • Regulatory compliance
  • Client outreach and engagement strategies
  • Data-driven decision making
  • Individualized education programs
  • MS Office
  • Designing materials for life skills programs
  • Crisis intervention
  • Relationship development
  • Team building

Work Experiences

  • Benefited procedure by 2019.
  • Achieved improvement over 2019.
  • Achieved a 39% improvement in emotional resilience post-course.
  • Achieved a 25% drop in missed appointments.
  • Oversaw the delivery of initiative project by metric team, which resulted in system.
  • Co-led a 3-week life skills development course for at-risk youth, achieving a 62% improvement in emotional resilience post-course.
  • Conducted one-on-one coaching.
  • Allowed 9 new clients to onboard efficiently.
  • Achieved over 84% goal completion.
  • Contributed to positive external audits.

Summaries

  • In collaboration with administrators, teachers, and parents, a proven leader focused on establishing and maintaining school counseling program objectives.
  • Achieved a 84% reduction in average stress levels.
  • Achieved 30% remote engagement retention.
  • Adapted service delivery during the pandemic.
  • Life Skills Coach is a multi-talented Life Skills Coach who is consistently rewarded for planning and operational improvements.
  • 6% of clients transitioned out of foster care.
  • Achieved 46% participant engagement.
  • Achieved an overall success rate of 44% in client life satisfaction metrics.
  • Dedicated Life Skills Coach with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Time, schedules, and program objectives are all managed effectively.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed curriculum for life skills programs including decision-making, resilience, and time management, which increased client life satisfaction scores by 48%.
  • Used motivational interviewing techniques to help 16 of clients achieve their short- and long-term developmental goals within 8 coaching sessions.
  • Developed personalized coaching plans for 6 clients that increased their goal achievement rate by 59% year-over-year.
  • Documented and resolved framework which led to program.
  • Collaborated with family services to provide holistic support for individuals facing homelessness, facilitating stable housing for 16 clients.
  • Introduced data-driven approaches to track participant progress in life skills coaching sessions using SAP, enhancing feedback accuracy by 72%.
  • Facilitated workshops on conflict resolution that empowered participants to resolve personal challenges, leading to a 20% decrease in client-reported issues.
  • Provided strategic advising to clients on financial literacy, resulting in a 81% improvement in financial decision-making competency.
  • Spearheaded the design of client development plans utilizing procedure, increasing session engagement by 17 hours per client.

Affiliations

  • Society of Women Engineers
  • National Career Development Association (NCDA) - Career Services Provider, 2018
  • Association for Educational Communications and Technology (AECT) - Member since 2015
  • Society of Counseling Psychology (APA Division 17) - Professional Affiliate
  • National Skills Coalition - Advocacy for Workforce Initiatives, 2023-2022
  • Association for Supply Chain Management (APICS)
  • Freemason
  • International Association of Administrative Professionals
  • Association for Adult Development and Aging (AADA) - 2022-Present
  • Jaycees

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Behavioral Health Case Manager (CBHCM) - Vantage 2017
  • Certified Assertiveness Coach - Vantage 2021
  • Certified Public Accountant (CPA)
  • SAMHSA Trauma-Informed Care Certification - Substance Abuse and Mental Health Services Administration 2024
  • Salesforce
  • CompTIA A+ Technician
  • Positive Psychology Coach Certification - Summit Group 2020
  • Certified Personal Development Coach - Brightline 2015
  • Certified Business Analysis Professional (CBAP)

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