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Skills

  • Multilingual capabilities (e.g., Japanese)
  • MS Office
  • Communications
  • Strong communication
  • Cross-functional communication
  • Heavy-duty aircraft maintenance
  • Relationship development
  • Aircraft servicing log system design
  • Aircraft structural repair
  • Process improvement

Work Experiences

  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Had an excellent attendance record and was always on time for work.
  • Created a comprehensive maintenance training program that reduced onboarding time for new employees by 70%, improving team efficiency.
  • Answered 13 calls per the past year to help customers with their questions and concerns.
  • Used Salesforce to keep track of my supply inventory.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 85% reduction in repeat issues.
  • Achieved a 19% reduction in audit findings year-over-year.
  • Was in charge of coordinating and disseminating procedures for exposure and contamination control.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Lead Aircraft Mechanic with 15 years of successful strategic planning and data analysis experience.
  • Strengths in client relations and strategic planning backed up by Construction training.
  • Dedicated to learning, growing, and succeeding in Construction.
  • Repaired and maintained aircraft engines, flight systems, and avionics at a large MRO facility for 6 three years.
  • Achieved technical efficiency gains.
  • Lead Aircraft Mechanic is a multi-talented Lead Aircraft Mechanic who is consistently rewarded for planning and operational improvements.
  • Achieved 29% lower repeat issues on Adobe Creative Suite aircraft.
  • Achieved a 72% reduction in turnaround delays.
  • Achieved ITIL compliance for 10 team members.

Accomplishments

  • Successfully managed 13 fleet inspections, ensuring full compliance with FAA Part 13 regulations.
  • Monitored and enforced adherence to safety standards, reducing incidents by 44% over a 6 months time span.
  • Assisted in aircraft component testing and troubleshooting, contributing to the resolution of 7 critical failures within 6 months.
  • Orchestrated multiple aircraft inspections simultaneously, ensuring zero discrepancies and maintaining a 17% compliance rate.
  • Elected lead mechanic for complex overhauls, ensuring timely completion of projects and contributing to a 18% increase in customer satisfaction.
  • Achieved cost savings of 41% by negotiating contracts for maintenance equipment and spare parts procurement.
  • Collaborated with team of 17 in the development of system.
  • Served as an on-call A&P Inspector, overseeing real-time maintenance operations and achieving zero delays for 5 consecutive months.
  • Standardized documentation processes for maintenance logs, leading to more accurate operational reports and reduced audit discrepancies by 19%.
  • Successfully implemented lean maintenance strategies leading to a 64% reduction in unscheduled aircraft servicing intervals.

Affiliations

  • Federal Aviation Administration (FAA) Safety Team Member
  • American Medical Informatics Association
  • International Society of Transport Aircraft Trading (ISTAT)
  • Association of Information Technology Professionals
  • Project Management Institute
  • Aircraft Maintenance Engineering Society (AMES)
  • Society of Human Resource Management
  • Institutes of Safety & Aviation Maintenance Technology (ISAMT)
  • Aviation Suppliers Association (ASA)
  • Certified Aircraft Maintenance Technician (CAMT) Certification

Certifications

  • Salesforce
  • OEM-Specific Maintenance Certification for program
  • Aircraft Accident Investigation and Prevention Certification
  • Advanced Composite Maintenance Technician (ACMT) Certification
  • Google Certified Professional Cloud Architect
  • ISA Air Traffic Safety Electronics Maintenance Workgroup Certification
  • CompTIA Network+
  • Certified FAA Repair Station Technician
  • NDT (Non-Destructive Testing) Level III Certification
  • Apple Certified Associate (ACA)

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