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Skills

  • Risk-Based Testing Approach
  • API Automation Testing
  • Team Collaboration and Communication
  • Mentoring Junior QA Engineers
  • Manual Testing Optimization
  • Load and Performance Testing
  • Basic Programming in system
  • Test Automation with procedure
  • Quality Assurance Metrics Reporting
  • Root cause analysis

Work Experiences

  • Collaborated with the development team.
  • Achieved 47% error reduction post-migration.
  • Decreased manual testing time by 67%.
  • Added 16 new test cases.
  • Collaborated on the creation of a quality assurance framework that allowed seamless testing of ServiceNow post-integration.
  • Developed and implemented a suite of 5 test scripts for automated testing, decreasing labor hours in manual testing by 34%.
  • Conducted load and performance testing simulations, ensuring the system delivered stable performance under peak load conditions.
  • Collaborated on creating a quality assurance framework.
  • Detected 7 cross-browser bugs.
  • Contributed to a customer satisfaction score increase of 85%.

Summaries

  • Eliminated 6 cross-browser bugs.
  • Committed to delivering top-quality software.
  • Collaborative Quality Assurance mindset, constantly seeking to improve defect tracking systems and workflows, leading to smoother development cycles.
  • Developed precise and proactive testing scripts.
  • Adept at performing manual testing and automated testing, implementing tools like procedure to streamline testing processes and reduce cycle times by 55%.
  • Creative problem-solver.
  • Contributed to a continuous delivery pipeline.
  • Committed to quality-first principles, with hands-on experience in both manual and automated testing, generating a 25% increase in production quality through innovative testing practices.
  • Collaborated in user acceptance testing with human resources, generating valuable feedback to improve product satisfaction by 57% upon final release.
  • Captured key quality metrics.

Accomplishments

  • Participated in scrums and effectively communicated test results, mitigating potential risks and ensuring bug-free deployments.
  • Trained team members on test automation using Adobe Creative Suite, resulting in a 61% improvement in their efficiency and test coverage.
  • Automated repeated test cases in ServiceNow, cutting testing time by 69% and boosting efficiency in regression testing.
  • Identified and reported over 2 critical bugs in pre-launch phases, assuring product release readiness and minimizing risks.
  • Designed automated testing scripts using program and Adobe Creative Suite, resulting in a 38% decrease in manual testing time and improved accuracy.
  • Provided quality assurance support during sprint planning, helping to prevent 83% of potential integration defects from getting to the deployment phase.
  • Contributed to ServiceNow's certification by ensuring compliance with Six Sigma, facilitating faster market entry.
  • Led efforts on performance benchmarking, identifying potential system stress points, and reducing latency by 53% during heavy loads.
  • Tested scalability limitations within distributed systems, uncovering and ensuring fixes for 8 critical bottlenecks.
  • Utilized method scripts to capture edge cases, successfully reducing the bug coverage gap by 55%.

Affiliations

  • Participated in a global QA Knowledge-sharing initiative run by Beacon Labs, facilitating sharing of test case management skills.
  • Certified in method from Scrum Alliance, ensuring optimal implementation of Agile Testing practices in diverse development environments.
  • Engaged in the Test Automation Engineers Network (TAEN), staying updated on new tools, techniques, and community best practices.
  • Member of the International Association of Testers (IAT), contributing to discussions on cross-platform and mobile testing trends.
  • Contributor to the Open Source QA automation project method, engaging in collaborative testing tool development for community use.
  • Volunteer participant in open-source testing communities, focusing on improving cross-platform usability for open source applications.
  • Member of the User Experience Professional Association (UXPA), ensuring QA testing aligns with the best UX practices and standards.
  • Member of the Agile Alliance, contributing to Agile quality assurance discussions and learning from Scrum and Kanban thought leaders.
  • Certified for Appium mobile automation tests on Android and iOS platforms through program, ensuring thorough mobile testing.
  • Contributor to the TestOps Community, sharing insights on automation, performance testing, and continuous integration tools.

Certifications

  • Certified Selenium Professional - SeleniumHQ
  • Certified DevOps Foundation - DevOps Institute
  • Certified Ethical Hacker (CEH) - EC-Council
  • Quality Assurance Certification - International Quality Federation
  • Certified Quality Manager - procedure
  • Certified Continuous Integration/Continuous Delivery Associate (CI/CD Associate) - framework
  • Certified Jenkins Engineer - CloudBees
  • Certified Mobile Tester - ASTQB
  • Test Management Foundations with TestRail - program
  • Test Automation with CI/CD Pipelines - category - 2023

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