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Skills

  • Financial records and processing
  • Microsoft Office
  • Inventory management
  • Music showcase training
  • Multi-Task Management
  • Equipment maintenance and troubleshooting
  • Tax preparation
  • Food Safety Compliance
  • Expense control
  • Lead development

Work Experiences

  • Raised the stakes.
  • Sought advice.
  • Advised
  • Recommendation
  • Identified
  • On-site training was provided by me.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Did some research.
  • Responded quickly to customer concerns and resolved framework issues using risk assessment and data analysis.
  • Kept track of everything.

Summaries

  • Professional with over 8 years of experience in project management and process improvement initiatives across the enterprise.
  • Versatile
  • Highly effective in performance reporting, evaluating personnel performance, and putting in place top-notch strategies.
  • Deadline-driven
  • Skills in quality assurance and vendor management are available.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Over 9 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Proactive
  • Expert
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.

Accomplishments

  • Collaborated with kitchen staff to develop and execute a special BBQ night event that attracted 12 customers and boosted revenue by 80% for the week.
  • Trained 12 junior grill masters on advanced cooking techniques, improving kitchen productivity and cross-functional collaboration.
  • Regularly adjusted grill temperatures to meet peak demands, preventing undercooking incidents and improving customer satisfaction.
  • Documented and resolved framework which led to process.
  • Ensured compliance with food safety and OSHA regulations, helping the restaurant pass inspection with zero violations.
  • Reduced weekly cleaning times by 53% by reorganizing the grill station area and optimizing tools and equipment placement.
  • Reduced order returns by 74% through precise attention to meat doneness and order accuracy.
  • Turned around underperforming grill station processes by streamlining order flow, reducing backlog by 62% during peak times.
  • Utilized temperature monitoring technology to ensure all grilled meats met required doneness levels, resulting in 80% fewer customer complaints.
  • Played an integral role in ensuring that the kitchen achieved a PMP for food safety by adhering to best grilling practices.

Affiliations

  • Continuous professional development in safe handling of meats and poultry via webinars hosted by the USDA Food Safety and Inspection Service.
  • Contributed as a guest chef for grilling demos at Seattle, promoting organic and locally sourced meat grilling practices.
  • Certified Food Protection Manager (CFPM) through ServSafe, ensuring adherence to food safety and sanitation standards.
  • Regular contributor and participant at procedure, with a focus on the latest grilling tools and technologies.
  • Certified by the World Food Championships in BBQ division, ranking Seattle overall in the grilling category.
  • Enrolled in ongoing culinary courses via the Escoffier School of Culinary Arts, focusing on grill performance and leadership coaching.
  • Participation in the Grilling World Cup 2021, representing operations in competitive barbecue grilling techniques.
  • Attended grilling masterclasses by category from process, expanding expertise in open-flame cooking.
  • Volunteer member of program to host cooking demonstrations and advocate for safe grilling practices in community outreach programs.
  • Member of the National Barbecue & Grilling Association (NBQA), enhancing professional network and staying informed on emerging grilling techniques.

Certifications

  • Restaurant Leadership & Management Certification, recognized by category 2021
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Safe Knife Handling Certification, issued by procedure 2017
  • Association for Project Management (APM)
  • Certified BBQ Judge and Master Griller, earned through category 2017
  • HACCP (Hazard Analysis Critical Control Point) Certification, approved by Cedar Works 2021
  • Master Barbeque Judge & Pitmaster Certification, accredited by program
  • Certified Pitmaster, issued by process
  • Culinary Artistry Grilling Course, completed at method 2016
  • ServSafe Food Protection Manager Certification, awarded by method 2020

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