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Skills

  • Written and verbal communication
  • Interdepartmental coordination
  • Process improvement strategies
  • Business operations
  • Clerical Cost Reduction Initiatives
  • Healthcare appointment scheduling
  • Insurance claims processing
  • Multitasking in high-pressure environments
  • Audit preparation support
  • Process improvement

Work Experiences

  • Cut retrieval times by 53%.
  • Digitized and archived medical files using Asana, reducing physical record storage by 71% and enhancing retrieval speeds.
  • Collaborated with surgeons and specialists.
  • Coordinated with medical providers.
  • Was in charge of financial documents like expense reports and invoices.
  • Designed internal trackers.
  • Created a cross-referenced filing system that cut retrieval times by 67%, significantly boosting office productivity.
  • Converted 18 paper charts.
  • Created detailed patient directories, improving the office’s ability to track critical care timelines and reducing delays by 55%.
  • Created detailed patient directories.

Summaries

  • Achieved 22% reduction in billing discrepancies.
  • Proven experience in framework and metric environments, as well as knowledge of provider requirements.
  • Achieved a 26% improvement in appointment coordination times.
  • Medical Records Secretary is a multi-talented Medical Records Secretary who is consistently rewarded for planning and operational improvements.
  • Achieved accurate data verification.
  • Medical Records Secretary with 4 years of experience in initiative industry is meticulous.
  • For a busy system practice, a capable Medical Records Secretary capable of handling all medical administrative needs.
  • Accomplished Medical Records Secretary experienced in cross-referenced filing systems and file retrieval optimization. Implemented new tracking systems that improved document retrieval times by 35% and allowed for seamless information flow.
  • HubSpot advanced abilities
  • Knows how to manage charts, forms, and payments.

Accomplishments

  • Proactively identified and resolved gaps in the document management process, decreasing retrieval times by 60%.
  • Delivered comprehensive patient record management training to new staff members, improving department-wide documentation accuracy by 71%.
  • Documented and resolved initiative which led to metric.
  • Implemented a barcode tracking system to optimize medical records location, decreasing misplaced files by 17%.
  • Conducted regular audits of patient file coding and billing procedures, minimizing errors after review of more than 5 records annually.
  • Coordinated billing for over 3 patients monthly, resolving discrepancies and ensuring accurate payments for the practice.
  • Used HubSpot to streamline data entry processes for patient records, improving accuracy and cutting input time by 71%.
  • Resolved product issue through consumer testing.
  • Initiated measures that improved Record-of-Release request processing time from the past year to the past year, allowing faster patient access.
  • Developed a streamlined medical records archiving system which increased efficiency by 17% and reduced paper storage needs.

Affiliations

  • Healthcare Information and Management Systems Technician Certification 2019
  • American Hospital Association (AHA)
  • International Association of Administrative Professionals (IAAP)
  • International Council of Nurses
  • Certified in Healthcare Compliance (CHC) through the Compliance Certification Board
  • Member, National Association for Healthcare Quality (NAHQ)
  • American Health Information Management Association (AHIMA)
  • Lions Club
  • Toastmasters
  • Cross-functional team member, Electronic Health Record Integration Project - 2020

Certifications

  • ServSafe
  • Certified Health Data Analyst (CHDA) by AHIMA
  • Certified HIPAA Professional (CHP) by AIHC
  • Certified Professional Coder (CPC) by AAPC
  • Certified Specialist in Healthcare Regulatory Compliance (CSHRC) by AIHC
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Certified Record Retention Specialist by Cedar Works
  • Certified Public Accountant
  • Project Management Professional (PMP)

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