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Skills

  • Staff assignments
  • Staff motivator
  • Disability support
  • Dental staff assistance
  • Supporting Unified Messaging (UM)
  • Nursing staff workflows
  • Interpersonal strengths
  • Staff support and assistance
  • Law enforcement support
  • Culinary staff operations

Work Experiences

  • Drove kids to and from school, activities, and doctor's appointments.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Laundered items, changed sheets, and made the bed to keep the patients' bedroom clean.
  • Achieved a 54% reduction in the need for mobility aids.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Made sure that personal and professional documents were filed properly.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Ran errands for customers, including grocery shopping and other essentials.

Summaries

  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Costs were consistently reduced while profits were increased.
  • Personal Support Staff with 14 years of successful workflow optimization and client relations experience.
  • Clear understanding of cross-functional collaboration and vendor management as well as project management training.
  • Offering 9 years of experience in the method of industry.
  • Appointment, medication, and household management training.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Personal Care Aide with 6 years of experience assisting clients with a variety of daily living needs at home.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Strengths in stakeholder engagement and quality assurance backed up by Miscellaneous training.

Accomplishments

  • Reduced hospital admission rates for clients by providing timely preventative care and consistent monitoring, leading to a 33% reduction in non-urgent ER visits.
  • Trained 11 new staff members on safety procedures, resident care protocols, and proper use of assistive devices, improving team competency.
  • Developed series of cognitive exercises for clients with neurological conditions, leading to measurable improvements in cognitive retention for 17 clients.
  • Collaborated with a multidisciplinary team to create customized care plans, optimizing the well-being of 14 clients.
  • Consistently maintained a 25% medication adherence rate by ensuring proper scheduling and documentation of dosages.
  • Helped minimize healthcare incidents related to missed medications via personalized medication reminders, reducing missed doses by 33% over 18 months.
  • Documented and resolved category which led to standard.
  • Provided life-skills training to individuals with developmental disabilities, increasing independent task completion by 17% in 18 months.
  • Effectively led personal hygiene programs for clients, resulting in better overall grooming and condition of health by 15%.
  • Enhanced patient safety standards by teaching clients fall prevention strategies, reducing fall occurrences by 60% in 6 months.

Affiliations

  • Toastmasters
  • American Heart Association CPR & First Aid Certification Program
  • Elder Care Professionals of Raleigh
  • National Association for Home Care & Hospice (NAHC)
  • Freemason
  • The Companion Caregiver Network
  • Professional Development Program for Personal Care Workers
  • Society for Post-Acute and Long-Term Care Medicine (AMDA)
  • National Association of Social Workers
  • American Association for Long-Term Care Nursing (AALTCN)

Certifications

  • Project Management Professional (PMP)
  • Dementia Care Specialist Certification
  • Hospice and Palliative Care Certified Nurse Assistant
  • Patient Care Technician (PCT) Certification
  • Patient Rights and Advocacy Certification
  • Respite Care Service Certification
  • CompTIA A+ Technician
  • Certified Aging in Place Specialist (CAPS)
  • Certified Diabetes Educator (CDE)
  • Caregiving Leadership Certified Professional (CLCP)

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