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Skills

Onsite customer support
Service and supply support
Personal development instruction
Supporting patients
Dental staff assistance
Staff assignments
Supporting personal needs
Staff motivator
Partnership support
Meeting support

Work Experiences

Assisted clients coping with disabilities in becoming more independent by implementing effective techniques from Six Sigma training.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Ran errands for customers, including grocery shopping and other essentials.
Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
Achieved a 54% reduction in the need for mobility aids.
Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.
Remained alert to client problems or health issues and responded competently.

Summaries

Excellent interpersonal and communication skills.
Weekends and evenings are available 12 hours per week.
Working with children and the elderly is a strength, as is anticipating and responding to client needs.
Personal Support Staff who is knowledgeable in workflow optimization and vendor management.
Compassionate, with a strong focus on providing outstanding customer service.
Process improvement and workflow optimization expertise
By managing health needs, assisting with personal grooming, performing light housekeeping, and workflow optimization, I am skilled at providing attentive care to patients.
Bringing 3 years of experience in assisting chronically ill patients with daily living activities and household tasks.
Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
Direct care provider with experience assisting category people with their medical and emotional needs.

Accomplishments

Tracked and reported client behavioral shifts to the healthcare team, enabling early diagnoses of process, improving client health outcomes.
Effectively managed the completion of daily caregiving tasks, achieving 44% adherence to assigned schedules while accommodating last-minute changes.
Coached clients and families on the use of mobility aids, reducing client falls by 22% over one year.
Showcased high proficiency in maintaining assistive technology, reducing equipment downtime by 52%.
Monitored and recorded vital signs, blood glucose levels, and other health metrics for 7 clients with chronic conditions, contributing to better-responsive care.
Consistently maintained a 25% medication adherence rate by ensuring proper scheduling and documentation of dosages.
Contributed to reducing the caregiver-to-client ratio by assisting in a metric setup to focus more precise attention on individualized care.
Effectively led personal hygiene programs for clients, resulting in better overall grooming and condition of health by 15%.
Utilized transfer belts and mechanical lifts to move non-ambulatory clients safely, reducing workplace injuries by 46%.
Resolved product issue through consumer testing.

Affiliations

International Association of Administrative Professionals
American Society of Safety Professionals
Jaycees
Lions Club
American Society on Aging (ASA)
American Medical Informatics Association
Toastmasters
Global Association of Nurse Education (GANE)
International Alliance of Personal Care Providers (IAPCP)
Freemason

Certifications

CompTIA Security+
Certified Personal Care Assistant (PCA)
Salesforce
Certification in Basic Patient Care Techniques – Summit Group
Certified in Cultural Competency in Healthcare – Northwind
First Aid and CPR Certified – American Heart Association
CompTIA Network+
Patient Care Technician (PCT) Certification
Trauma-Informed Care Certification - Lakeside Partners
Certified Advanced Dementia Care Specialist – Harbor & Co.

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