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Skills

  • Sales pipeline management
  • Loan processing
  • Maintenance knowledge
  • Database management
  • Affordable housing programs knowledge
  • Change Management
  • Project organization
  • Contract negotiation and procurement
  • Contract negotiation
  • Key account management

Work Experiences

  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Accelerated the rollout of Jira across 6 states, achieving implementation ahead of schedule with 49% system uptime.
  • Compiled maintenance and repair requests for submission to the category department and solicited bid proposals from local contractors.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Ensured that a sufficient number of units were available for sale at all times.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 15% or higher.
  • Achieved a 60% increase in customer acquisition.
  • Achieved a 40% market penetration increase.
  • Achieved a head-to-head win ratio of 46%.

Summaries

  • Within Miscellaneous, senior Northeast Regional Manager and outstanding performer in strategic planning and client relations.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.
  • Northeast Regional Manager with 5 years of successful strategic planning and process improvement experience.
  • Clear understanding of strategic planning and client relations as well as strategic planning training.
  • Brings 13 years of relevant experience to the Northeast Regional Manager position.
  • Northeast Regional Manager is a multi-talented Northeast Regional Manager who is consistently rewarded for planning and operational improvements.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated 28% higher customer conversion rates through personalized marketing campaigns targeted at 18 high-potential accounts.
  • Simplified quarterly sales reports using advanced data visualization tools, resulting in 74% greater clarity for executive-level decision-making.
  • Developed regional forecasting models that improved accuracy by 43%, allowing for more effective budget planning and resource allocation.
  • Devised lead generation strategies that improved outbound lead conversion rates by 58%, contributing to an overall sales increase of 40%.
  • Negotiated and secured priority partnerships with 3 new vendors in the Northeast market, resulting in a 79% expansion of the product portfolio.
  • Resolved product issue through consumer testing.
  • Facilitated the rollout of method for 18 team members, ensuring compliance with industry standards and enhancing product knowledge.
  • Strategized new business development in the Northeast region, generating $134,000 in additional revenue within 7 months.
  • Led a Northeast regional sales team of 8 representatives to exceed revenue growth targets by 83%, surpassing regional benchmarks.

Affiliations

  • American Medical Informatics Association
  • Project Management Institute
  • Global Sales Leadership Association
  • International Council of Nurses
  • American Marketing Association (AMA)
  • Entrepreneurs’ Organization (EO)
  • Association of Business Development Executives
  • Association of Business Process Management Professionals (ABPMP)
  • Society of Human Resource Management
  • Customer Relationship Management Institute

Certifications

  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Sales Leadership Professional (CSLP) - Vantage
  • Advanced Negotiation Strategies Certification - Harbor & Co.
  • Certificate in Vendor Management - Brightline
  • Certified Risk Management Professional (CRMP) - Meridian
  • Certified in Financial Planning & Analysis (FP&A) - Association for Financial Professionals (AFP)
  • Certificate in Succession Planning Strategies - Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership in Energy and Environmental Design (LEED) AP – method
  • Certified ScrumMaster (CSM) – Scrum Alliance

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