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Skills

  • Financial monitoring and forecasting
  • Travel and transit oversight
  • Crisis and emergency communications
  • Operating practices
  • Process improvement techniques
  • Website management
  • Law background
  • Compliance and regulatory
  • Workforce planning
  • News release writing

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of coordinating the city's redevelopment efforts and resolving zoning disputes.
  • The HubSpot system received a $4 upgrade.
  • Was in charge of all employee, contractor, and consultant credentialing.
  • Attended 11 city council meetings per one year as a city representative.
  • Looked for industry trends on social media and through online sources.
  • Achieved results within 18 months.
  • Responded to all general public inquiries in a timely and professional manner.
  • Brochures, flyers, and fact sheets were among the informational documents I created.
  • Started the planning and construction of a new metric facility worth $4 million.

Summaries

  • Information Officer is a multi-talented Information Officer who is consistently rewarded for planning and operational improvements.
  • Seeking a position in city government that will provide new opportunities for professional development and challenges.
  • Clear understanding of strategic planning and budget management as well as cross-functional collaboration training.
  • A politically astute government administrator with a track record of budget and personnel management success.
  • Contract Specialist with 7 years of successful contract development and delivery experience.
  • Client-centered approach to ensure the company gets the best deals while staying within budget.
  • A versatile city administrator who has been successful in spearheading and completing large-scale city projects while maintaining positive relationships with citizens.
  • Ethical Contract Specialist with 9 years of contract analysis and revision experience.
  • Hardworking Security Specialist eager to put his or her skills to work at Summit Group to improve standards and overall security.
  • City Administrator with 2 years of management experience in the private and public sectors, as well as 10 years in local government.

Accomplishments

  • Managed a $2 million city operating budget.
  • Developed and managed information security policies which reduced incidents by 85% in several months, improving overall organizational security posture.
  • Optimized data validation and governance protocols, resulting in a 34% reduction in input errors and improved decision-making accuracy across 16 teams.
  • Delivered strategic reports on information system performance to executive leadership, influencing key operational changes and a 46% increase in efficiency.
  • Resolved product issue through consumer testing.
  • Designed and implemented data deduplication strategies across 11 records, achieving a 17% reduction in redundant data and freeing up 11 GB of storage.
  • Coordinated a $3 million upgrade of the Workday system.
  • Led efforts to consolidate legacy systems across 18 departments, resulting in 32% improvement in data consistency and a streamlined reporting process.
  • Championed customer data privacy protocols in line with CPA, leading to a 16% decrease in reported incidents of data mishandling.
  • Collaborated with legal and compliance teams to integrate data privacy procedures, achieving CPA and improving compliance scores by 21%.

Affiliations

  • Jaycees
  • Health Information and Management Systems Society (HIMSS)
  • Document Management Group (DMG)
  • International Council for Information Technology in Government Administration (ICA)
  • National Association for Information Destruction (NAID)
  • Association of Certified e-Discovery Specialists (ACEDS)
  • Records and Information Management Professionals Australasia (RIMPA)
  • Toastmasters
  • Chartered Institute for IT (BCS)
  • Business Continuity Institute (BCI) Associate

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified CyberOps Associate
  • Certified Blockchain Professional (CBCP)
  • CompTIA Network+
  • Certified Information Systems Auditor (CISA)
  • ITIL Foundation Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Digital Transformation Officer (CDTO)
  • Certified Cloud Practitioner – AWS
  • Certified ScrumMaster (CSM)

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