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Skills

  • Team training and development
  • Project organization
  • Legal Document Quality Audits
  • Organization
  • Conflict resolution
  • Post-Closing Client Support
  • Contract review and compliance
  • Customer service
  • Open house preparations
  • MS Office

Work Experiences

  • Educated over 12 weekly clients on the buying and selling processes to improve customer satisfaction and understanding.
  • Appraised over 15 properties, maintaining accuracy and utilizing knowledge of program markets for accuracy every several months.
  • Completed transactions in less than 6 days.
  • Achieved 3 successful closings in 2019.
  • Collaborated with the title insurance company on releases, liens, and outstanding encumbrances, saving buyers an average of $11 per transaction.
  • Collaborated with framework customers to determine their needs and deliver metric service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with the title insurance company.
  • Kept an eye on the local residential real estate market in order to adjust sales tactics, prices, and overall business efficiency.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Balanced demands of multiple stakeholders.
  • Closed errors by 17% in 2024.
  • Achieved this through meticulous auditing.
  • Avoids financial losses.
  • Clear communication with all involved parties.
  • Trained in the use of Workday and knowledgeable about local markets.
  • Creative problem solver with a keen eye for detail, adept at resolving title defects and expediting closing timelines for high-value properties.
  • Strengths in quality assurance and budget management backed up by Real Estate training.
  • Customer-centric Real Estate Closing Coordinator known for maintaining long-term relationships through responsive and helpful post-closing support.

Accomplishments

  • Implemented process improvements within the closing department that saved $6 in operational costs and improved processing time by 80%.
  • Supervised the successful closing of process sales, ensuring compliance with all contractual and legal requirements, facilitating repeat business.
  • Generated detailed contract summaries for review by legal teams, reducing preparation time for complex commercial closings by 42%.
  • Conducted detailed contract negotiations and document reviews, reducing legal disputes post-closing by 73%.
  • Developed and distributed closing checklists for team members, minimizing errors and oversight during the final stages of real estate transactions.
  • Streamlined the contract review process, reducing delays and saving the company an estimated $3 annually by eliminating bottlenecks in the workflow.
  • Supported the audit and reconciliation of closing documentation, helping resolve discrepancies and ensuring adherence to financial and legal regulations.
  • Analyzed and benchmarked closing coordination processes across 5 offices to implement best practices, resulting in 53% improved operational efficiency.
  • Implemented a new CRM system that improved transactional workflow and reduced client response time by 20%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Real Estate Regulatory Affairs Committee - Contributed to discussions on policy changes impacting closing processes and real estate transactions.
  • Society of Human Resource Management
  • National Association of Mortgage Processors (NAMP) - Certification in providing streamlined closing document management in collaboration with mortgage lenders.
  • National Society of Real Estate Professionals - Ongoing membership with focus on streamlining digital adaptation of closing documents.
  • American Escrow Association (AEA) - Keeping up with technical and legal changes in escrow processes relevant to closing coordinators.
  • Association of Real Estate Settlement Agencies - Focused on optimizing settlement agency collaboration and regulatory compliance through active participation.
  • Lions Club
  • Society of Women Engineers
  • Real Estate Finance Association (REFA) - Involved in forums discussing innovations in wire transfer processes for real estate closings.
  • Council of Certified Closing Specialists (CCCS) - Accredited member enhancing skillset in closing coordination for commercial and residential properties.

Certifications

  • Real Estate Law Certification - Arizona
  • Certified Transaction Manager (CTM) - Northwind
  • Commercial Real Estate Analysis & Investment Certification - Cedar Works
  • ServSafe
  • Certified Mortgage Underwriter (CMU) - Cedar Works
  • Real Estate Document Review Specialist (RDRS) - Brightline
  • Google Certified Professional Cloud Architect
  • Certified Real Property Administrator (RPA) - Lakeside Partners
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)

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