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Skills

  • Multilingual counseling (French)
  • Process improvement
  • Application process optimization
  • Parent financial literacy workshops
  • Budgets
  • Team leadership and development
  • Career Pathway Planning
  • Educational workshop curriculum development
  • Customer service
  • Ivy League and top-tier admissions expertise

Work Experiences

  • Advised over 5 students annually on academic and career pathways leading to 53% improvement in post-graduation employment outcomes.
  • Transported HubSpot to the past year customer locations.
  • Achieved 79% on-time submission rate.
  • Boosted engagement by 85%.
  • Planned educational activities, faculty lectures, and departmental events to support the institution's mission and values.
  • Boosted early decision acceptances by 27%.
  • Collaborated with teachers to refer struggling students for early intervention services, leading to a 14-point GPA improvement for at-risk students.
  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Assisted students in identifying sustainable financial aid sources.
  • Built a multi-tier pre-application strategy that improved student preparedness and boosted early decision acceptances by 66%.

Summaries

  • Accomplished Director of College Counseling with a track record of raising FAFSA completion rates by 72% and securing financial aid and scholarships totaling over $7 for students. Adept in navigating the complexities of college admissions.
  • Collaborative leader skilled in engaging students and their families through clear communications about financial aid and scholarship opportunities, resulting in an increase in completion rates of FAFSA by 5 and an overall boost in college funding.
  • Advised over 13 students annually.
  • Achieved a 30% increase in admissions offers.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved rising college acceptance success rates by 43%.
  • Clear understanding of performance reporting and workflow optimization as well as data analysis training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted mock interviews.

Accomplishments

  • Conducted diversity-focused workshops that led to a 67% rise in college admissions for underrepresented students.
  • Led the career counseling team through the implementation of a robust online college application tracking system, resulting in a 74% increase in on-time college submissions.
  • Partnered with 3 alumni to create a college-counseling advisory board, generating 13 insights that contributed to program improvements.
  • Spearheaded a scholarship application guidance initiative, helping students secure over $8 in merit-based and need-based financial aid.
  • Outreached over 12 colleges and universities to form partnerships, opening up new opportunities for student application fee waivers and campus visits.
  • Improved standardized test score submission rates by implementing an SAT/ACT test prep program for juniors, driving a 41% improvement in scores.
  • Oversaw the college admissions process for a caseload of 17 students, facilitating interactions with faculty, admissions offices, and financial aid departments.
  • Created individualized college action plans for over 10 students per academic year, enhancing the counseling department’s student progress tracking system.
  • Resolved product issue through consumer testing.
  • Designed and launched a student mentorship program, connecting 13 high school seniors with underclassmen, improving college preparedness by 21%.

Affiliations

  • National Academic Advising Association (NACADA)
  • National Institute for the Study of Transfer Students (NISTS)
  • Association of Independent School Admission Professionals (AISAP)
  • Project Management Institute
  • First-Generation College Student Network
  • International Council of Nurses
  • International Association for Educational and Vocational Guidance (IAEVG)
  • Higher Education User Group (HEUG)
  • Council for the Advancement of Standards in Higher Education (CAS)
  • Association for Supply Chain Management (APICS)

Certifications

  • Advanced College Access Training Certificate - The National College Attainment Network (NCAN)
  • Certified Academic Advising Professional (CAAP) - National Academic Advising Association (NACADA)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • College Counseling Certificate for Diversity and Inclusivity - method
  • Certified Admissions Officer - Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • National Certified School Counselor (NCSC) - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Restorative Practices Certification – International Institute for Restorative Practices

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