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Skills

  • Program equipment
  • Mentoring junior staff
  • Medical billing code accuracy
  • Budgets
  • Records review
  • Chart review in interdisciplinary settings
  • Organization
  • Managing compliance during state-level audits
  • Leadership in chart auditing projects
  • Problem resolution

Work Experiences

  • Collaborated with procedure to enhance EHR system’s charting features.
  • Oversaw a 18-month project to revamp the filing system, resulting in a 6% increase in department productivity.
  • Oversaw the delivery of procedure project by method team, which resulted in framework.
  • Collaborated with process customers to determine their needs and deliver category service.
  • Assisted in the successful implementation of QuickBooks, leading to a seamless transition and reducing chart review workflow by 18% over 13 months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Went over the charts and highlighted any information that was missing or incorrect.

Summaries

  • Clear understanding of cross-functional collaboration and process improvement as well as strategic planning training.
  • Adept Chart Reviewer proficient in healthcare documentation.
  • Chart Reviewer skilled in training junior staff.
  • Achieved 19% compliance in audit results.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Chart Reviewer and outstanding performer in risk assessment and performance reporting.
  • Achieved a 43% decrease in costly errors.
  • Audited medical records and identified discrepancies.
  • Achieved a 75% decrease in compliance issues.

Accomplishments

  • Collaborated with HIM (Health Information Management) department in updating workflows, reducing operational bottlenecks by 82%.
  • Led an initiative to review historical patient records, identifying compliance risks and resulting in category for two years.
  • Reduced the average time spent on individual chart reviews by 22% through the integration of automated error reports from Asana.
  • Led team review meetings focused on remediation of charting issues, resulting in a 15% reduction in recurring documentation errors.
  • Created real-time error reporting dashboards with Asana, decreasing chart review times by 21% and improving team efficiency.
  • Implemented periodic EHR template reviews with the clinical team, cutting down charting time by 15 minutes per patient.
  • Utilized ServiceNow to flag inconsistent or incomplete entries in patient charts, reducing audit lag time by 54% and increasing throughput.
  • Collaborated with the billing department to reduce discrepancies by 62%, saving the organization system per month in rejected claims.
  • Reduced patient waiting times by 12 minutes per visit through recommended updates to EHR templates based on chart review feedback.
  • Participated in a cross-functional project to upgrade Tableau, which increased productivity in daily chart reviews by 57%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Utilization Review Accreditation Commission (URAC)
  • Medical Group Management Association (MGMA)
  • Association for Computing Machinery
  • International Association of Privacy Professionals (IAPP)
  • Lions Club
  • American College of Healthcare Executives (ACHE)
  • CompTIA Healthcare IT Technician certification
  • International Society for Quality in Health Care (ISQua)

Certifications

  • Project Management Professional (PMP)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Revenue Integrity Professional (CRIP)
  • Registered Health Information Technician (RHIT)
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Revenue Cycle Professional (CRCP)
  • Certified Professional Medical Auditor (CPMA)
  • Certified Professional Coder (CPC) by AAPC

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