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Skills

  • Knowledge of local transit regulations
  • Communications
  • Driver performance evaluation
  • Budgets
  • Multi-tasking in high-pressure environments
  • Data-driven decision making
  • Recordkeeping and reporting accuracy
  • Organization
  • Cross-functional team collaboration
  • Program equipment

Work Experiences

  • Looked into and fixed mechanical issues with machines like program and framework.
  • Organized ongoing maintenance schedules to improve system performance.
  • Coordinated driver and passenger transfers.
  • Addressed and resolved driver and passenger disputes quickly while maintaining calm and professional communication, resulting in a 7% increase in rider satisfaction rates.
  • Achieved a 43% reduction in delayed updates.
  • Adjusted supply levels to keep stock within ideal parameters for anticipated demand.
  • Avoided regulatory fines totaling $13.
  • Achieved annual savings of $14.
  • Was in charge of new employee training, licensing, and vehicle inspections.
  • Coordinated logistical scheduling for special events.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of team leadership and performance reporting as well as risk assessment training.
  • Achieved a 78% reduction in unscheduled downtime.
  • Achieved a 19% reduction in incidents within 6 months.
  • Provide in-depth training and mentoring to each employee in order to help them improve their abilities and improve the quality of their work.
  • Committed to improving workplace safety and reducing risks through improved safety training.
  • Maintenance Supervisor with 9 years of experience supervising janitorial and maintenance tasks.
  • Within Miscellaneous, senior Bus Supervisor and outstanding performer in workflow optimization and client relations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Committed to high-quality service delivery.

Accomplishments

  • Utilized HubSpot route optimization tools to reduce travel time and fuel consumption across 12 routes, increasing operational efficiency by 63%.
  • Led quarterly safety audits, reducing safety incidents by 23% through rigorous adherence to safety policies and maintenance checks.
  • Managed the entire transportation logistics for procedure, ensuring all vehicles and drivers operated within set budgets and timelines.
  • Conducted driver route evaluations, providing feedback that boosted efficiency and lowered commute times by an average of 45% minutes.
  • Negotiated vehicle maintenance contracts that resulted in cost savings of $9 annually.
  • Supervised fleet operations for a team of 18 drivers, ensuring timely dispatch and safe operation of vehicles.
  • Streamlined scheduling and shift patterns for 6 drivers, decreasing time-off requests and improving coverage by 27% points.
  • Oversaw a fleet of 13 vehicles, ensuring 100% compliance with monthly inspections and safety certifications.
  • Collaborated with internal communications team to roll out real-time GPS updates for passengers, reducing complaints by 53%.
  • Optimized daily bus schedules across 5 districts, reducing operating costs by $13 by eliminating redundant routes.

Affiliations

  • Certified Professional in Transportation and Logistics (CPTL) Certification 2019
  • Advanced Fleet Management Conference in Austin
  • American Marketing Association
  • International Association of Administrative Professionals
  • Federal Motor Carrier Safety Administration (FMCSA) Compliance Program 2021
  • Institute of Transportation Engineers (ITE)
  • Fleet Management Association (Seattle)
  • National School Transportation Association (NSTA)
  • Association for Computing Machinery
  • Toastmasters

Certifications

  • Project Management Professional (PMP)
  • Certified Professional in Supply Management (CPSM)
  • Leadership Essentials for Transportation Professionals by initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Commercial Fleet Manager Certification by Vantage
  • Route Analysis Certification by Asana
  • Certified Business Analysis Professional (CBAP)
  • Certified Transportation Supervisor (CTS) by National Association for Pupil Transportation (NAPT)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)

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