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Referral Specialist resume examples

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Skills

  • Appointment scheduling
  • Clinical judgment
  • Applied behavioral analysis
  • Audiometer reading
  • Minor surgery assistance awareness
  • Process improvement
  • HIPAA compliance
  • X-Ray Development
  • Family planning services education
  • Patient-focused care

Work Experiences

  • Was in charge of all sensitive personnel files, as well as license and CPR compliance records.
  • Was involved in the creation of school safety plans that addressed issues such as initiative and process.
  • Was in charge of post-operative patients' care until they were discharged.
  • Clients were notified and reminded of their appointments.
  • Devised and met financial and growth objectives.
  • Worked with medical staff and patients to come up with cost-effective category service options.
  • Collaborated with Referral Specialist to secure prior approval for framework procedures.
  • Designed and maintained computerized record management systems for storing, processing, and generating data and reports.
  • Was in charge of interpreting and communicating new or revised policies to the staff.
  • I've shown that I can lead and motivate excellent healthcare teams.

Summaries

  • Medical Assistant who can easily adapt to changing environments and demands.
  • Maintain high-volume medical offices by coordinating files, appointments, and other patient needs efficiently.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Proven leader with experience working in a team environment.
  • Hands-on training in all aspects of patient care, including advanced knowledge of electronic charting systems such as standard.
  • Expert Billing Supervisor has a track record of running a department efficiently and accurately.
  • Referral Specialist with 11 years of successful vendor management and team leadership experience.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Exceptional at providing individualized care and education to families.
  • Team player with experience leading nursing teams and coordinating patient care for adolescent to geriatric patients.

Accomplishments

  • Implemented automated referral tracking processes, reducing paper-based referrals by 28% and streamlining department operations.
  • Collaborated with team of 14 in the development of metric.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.
  • Enhanced case management accuracy by implementing a real-time referral update system, reducing client errors by 54%.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Created and implemented specialized training programs on referral systems, reducing team errors by 54% and improving client case resolution times.

Affiliations

  • Case Management Society of America (CMSA)
  • National Council for Mental Wellbeing (NCMW)
  • Jaycees
  • Patient Advocate Certification Board (PACB)
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Lions Club
  • American Health Information Management Association (AHIMA)
  • Rotary International
  • National Association of Social Workers

Certifications

  • Nursing Home Administrator license
  • Certified Alcohol Counselor I (CACI)
  • Google Certified Professional Cloud Architect
  • CPR certified through American Heart Association
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Cardiac Life Support (ACLS)
  • Certified Home Health Aide
  • CompTIA Security+
  • Pediatric Life Support (PALS)
  • ANA Certified in Diabetes Management

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