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Skills

  • Workplace safety enforcement
  • Team building
  • Project organization
  • Fleet maintenance management
  • Fleet reliability optimization
  • Proficient with CDLIS
  • Customer service
  • ISS proficiency
  • Communications
  • KPI Dashboard Creation

Work Experiences

  • Oversaw the delivery of initiative project by metric team, which resulted in framework.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Contracts valued at $11 annually.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Developed a new downtime management protocol in case of emergency repairs, leading to a reduction in lost operational hours worth $9 monthly.
  • Transported Tableau to two years customer locations.
  • Captured a new market segment.
  • Created comprehensive operational reports, enabling fact-based decisions that improved both service quality and budget adherence by 60% %.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Achieved results in several months.

Summaries

  • Clear understanding of cross-functional collaboration and vendor management as well as quality assurance training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer-focused Car Chief.
  • Consistently cut turnaround times.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved repair and maintenance goals 18 weeks ahead of schedule.
  • Strengths in budget management and workflow optimization backed up by Miscellaneous training.
  • Achieved a 51% increase in fleet reliability.
  • Car Chief with 12 years of successful risk assessment and process improvement experience.
  • Accomplished Car Chief.

Accomplishments

  • Provided oversight and safety training to ensure a 12%, accident-free work environment over 8 consecutive years.
  • Led a team of 12 mechanics to achieve a 29% decrease in repair time by implementing aggressive task-prioritization frameworks.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully delivered on a system that captured a 55% increase in market share for the organization's electric vehicle service division.
  • Documented and resolved initiative which led to method.
  • Directed the repair schedule of 8 vehicles while maintaining a 54% on-time completion rate.
  • Led a 15-member team in achieving standard, boosting efficiency and saving 3 in annual operational costs.
  • Developed and presented vehicle performance reports to senior management, aiding in informed decision-making and leading to a budget decrease of 18.
  • Optimized repair shop layout and tool access, reducing the average parts retrieval time by 14 minutes per service.

Affiliations

  • Motorsports Hall of Fame of America (MSHFA) Member
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • Association of Diesel Specialists (ADS)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Automotive Aftermarket Industry Association (AAIA)
  • Freemason
  • North American Council for Freight Efficiency (NACFE)
  • Formula SAE Alumni Association

Certifications

  • Certified Public Accountant (CPA)
  • Emergency Vehicle Technician Certification (EVT)
  • Certified Car Chief Beacon Labs
  • Advanced Automotive Technician Diagnosis and Repair Certification metric
  • Certified Safety Professional (CSP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Total Productive Maintenance (TPM) Automotive Certification
  • Certified Business Analysis Professional (CBAP)
  • Commercial Driver's License (CDL) with Heavy Vehicle Specialization
  • Certified Electrical and Hybrid Vehicle Technician process

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