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Skills

  • Team Leadership
  • Relationship development
  • Public speaking
  • Vendor relationship management
  • Report writing
  • Staff development
  • Project organization
  • Mail handling
  • Pricing tool development
  • Travel arrangements coordination

Work Experiences

  • Accommodated 18 attendees.
  • Coded and tracked 17 client expense reports in Tableau, providing senior managers with accurate monthly financial projections.
  • Assisted in preparing presentation materials for compliance meetings, improving clarity and engagement for senior leadership.
  • Used ServiceNow to create reports and type letters, as well as Jira to prepare presentations for maximum impact and results.
  • Assisted with $11 in contract renewals.
  • Scheduled weekly staff meetings and kept track of the minutes for corporate records.
  • Recognized procedure issues and used cross-functional collaboration to effectively resolve them prior to escalation.
  • Answered an average of 11 calls per day.
  • Organized and prepared method reports for submission to Office Support Assistants using metric and system data.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Motivated Office Support Assistant with experience managing large-scale projects, including budgeting and administration.
  • Versatile Office Support Assistant with project management knowledge and strong vendor management abilities.
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Methodical and well-organized, with excellent prioritizing and planning skills.
  • Detail-oriented office support specialist with demonstrated expertise in team leadership.
  • Meticulous Office Support Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Adobe Creative Suite.
  • Strengths in risk assessment and client relations backed up by Miscellaneous training.
  • QuickBooks and Asana are two of my strongest skills.
  • Hands-on professional with data analysis and project management abilities.
  • Office Support Assistant with 17 years of successful data analysis and strategic planning experience.

Accomplishments

  • Consulted
  • Represented
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Trained
  • Documented
  • Documented and resolved method which led to framework.
  • Coordinated cross-departmental projects, leading to the timely completion of standard and contributing to a 34% project completion rate improvement.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Proposed
  • Increased

Affiliations

  • Human Resources Administrative Jobs Network
  • Jaycees
  • Woman's Business Club
  • Administrative Specialists Peer Group
  • Office Automation and Technology User Group
  • Business Operations Professionals Networking Club
  • American Association of Notaries
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Association of Support Professionals (ASP)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Typing Proficiency Certification, ServiceNow, method
  • First Aid/CPR Certified
  • ServSafe
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Data Entry Certification, Salesforce, 2022
  • Client Relationship Management (CRM) Certificate, Adobe Creative Suite, 2019

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