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Skills

  • Team Leadership
  • Strategic planning
  • Data entry
  • Food preparation
  • Clerical support
  • Data analysis
  • Project management
  • Sorting and labeling
  • Hardware evaluation
  • Materials preparation

Work Experiences

  • Implemented a record filing system to improve document organization and management.
  • Collaborated with the IT department on system upgrades and transitions, ensuring a seamless integration of the new calendar software during 2022 rollout.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Achieved 24% staff attendance.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Assisted with $11 in contract renewals.
  • Routed incoming calls and faxes and wrote detailed messages to speed up response.
  • Was in charge of sorting and distributing office mail as well as keeping track of incoming shipments for corporate records.
  • Kept track of Office Support Assistant's work schedule, including appointments, meetings, and travel.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.

Summaries

  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Individual with team leadership who is active and well-educated.
  • Office Support Assistant is a multi-talented Office Support Assistant who is consistently rewarded for planning and operational improvements.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Personable Office Support Assistant with a track record of increasing workplace communication and coordination effectiveness.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Professional with quality assurance and client relations fluency.
  • Professional with 12 years of progressive experience in the field who is highly organized and detail-oriented.
  • Versatile Office Support Assistant with project management knowledge and strong vendor management abilities.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.

Accomplishments

  • Won
  • Created
  • Recorded
  • Advised
  • Monitored
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Streamlined
  • Developed and distributed 9 weekly meeting agendas, promoting clear communication between departments.
  • Trained
  • Assisted in budget reconciliation, consistently tracking and reporting on monthly expenses with 48% accuracy.

Affiliations

  • Certified Administrative Professional (CAP) Certification Study Group
  • Association of Information Technology Professionals
  • International Council of Nurses
  • National Business Education Association (NBEA)
  • Business and Office Technology Educators Group
  • American Medical Informatics Association
  • American Management Association (AMA)
  • Toastmasters
  • Team Collaboration and Support Managers Association (TCSMA)
  • Project Scheduling and Control Group

Certifications

  • Conflict Resolution and Customer Support Certification, standard, 2020
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Vendor Management Professional, Brightline, 2023
  • Certified Administrative Professional (CAP) by International Association of Administrative Professionals (IAAP)
  • Certified Front Desk Receptionist, Lakeside Partners, 2016
  • Customer Satisfaction Improvement Certification, Vantage, 2023
  • Cisco Certified Internetwork Expert (CCIE)
  • Client Relationship Management (CRM) Certificate, Adobe Creative Suite, 2019

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