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Skills

  • Project organization
  • Program equipment
  • Advanced proficiency in standard
  • Credit approval process optimization
  • Account management
  • Credit policy development
  • Credit Risk Analytics
  • Risk Assessment
  • Advanced Excel and financial modeling
  • Business credit coordination

Work Experiences

  • Achieved more favorable credit agreements.
  • Assessed credit applications.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Advanced client account review processes.
  • Answered 7 calls per three years to help customers with their questions and concerns.
  • Assessed credit applications and communicated approval criteria, increasing customer acceptance rates by 23%.
  • Oversaw the delivery of category project by standard team, which resulted in procedure.
  • Communicated with stakeholders regarding credit limits and financial reviews, maintaining high levels of satisfaction across 9 accounts.
  • Communicated with stakeholders regarding credit limits.

Summaries

  • Achieved a 22% reduction in bad debts.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 80% reduction in risks.
  • Balanced client satisfaction with credit risk reduction.
  • Achieved a 43% improvement in profitable account yield.
  • Collaborative Senior Credit Associate skilled in partnering with sales teams to reassess client accounts, facilitating data-driven decisions and increasing revenue by 64% annually.
  • Catalyzed data-driven changes in high-risk credit account management.
  • Achieved a 79% reduction in default rates.
  • Achieved zero audit findings during 2018.
  • Financial analysis and loan processing are two of my strong suits.

Accomplishments

  • Automated credit review processes by integrating Tableau, decreasing manual review time by 38%.
  • Negotiated favorable terms with 11 key clients on longstanding delinquent accounts, securing payments totaling $7.
  • Documented and resolved initiative which led to process.
  • Identified risks in accounts receivable, resulting in a reduction of overdue accounts by 17% in Miscellaneous.
  • Effectively communicated complex financial data to non-financial stakeholders, increasing transparency and support for key initiatives.
  • Reconciled complex accounts receivable issues for Miscellaneous clients, decreasing outstanding balances by $14.
  • Developed customized credit solutions based on client needs, enabling a 24% increase in client retention within several months.
  • Led a cross-department task force that improved credit policy compliance, resulting in a 73% reduction in non-compliant loans.
  • Reduced average review time for credit applications by 43% through streamlined workflow and automation of manual processes.
  • Championed the transition to a new risk management system, reducing credit loss exposure by 41% in Miscellaneous.

Affiliations

  • Association of Certified Fraud Examiners (ACFE)
  • Association for Computers and Tax Professionals (ACTP)
  • Association of Corporate Treasurers (ACT)
  • Institute of Internal Auditors (IIA)
  • Toastmasters
  • Association for Computing Machinery
  • Association for Financial Professionals (AFP)
  • International Council of Nurses
  • Society of Human Resource Management
  • National Association of Social Workers

Certifications

  • Certified Corporate Finance Professional (CCFP)
  • Financial Risk Manager (FRM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Regulatory Compliance Manager (CRCM)
  • Financial Modeling & Valuation Analyst (FMVA) by standard
  • Credit Risk Reporting Certification by Vantage
  • CompTIA Security+
  • Certified Global Credit Executive (CGCE)
  • Chartered Financial Analyst (CFA)
  • Certified Public Accountant

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