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Skills

  • Equipment lifecycle management
  • Organization
  • Attention to detail
  • Emergency equipment readiness
  • Critical equipment coordination
  • Documentation and record-keeping
  • Supervision
  • Staff training and development
  • First Aid/CPR
  • Business operations

Work Experiences

  • Achieved a 59% reduction in wait times.
  • Had an excellent attendance record and was always on time for work.
  • Conducted and documented performance tests.
  • Explained treatment plans and payment options.
  • Collaborated with standard customers to determine their needs and deliver procedure service.
  • Went over the doctors' daily care slips.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted daily rounds to monitor the condition of intensive care unit (ICU) equipment, identifying and addressing potential issues before they impacted patient care.
  • Achieved a 64% reduction in equipment downtime.
  • Answered 2 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Consistently improved staff efficiency.
  • Collaborative team member supporting cross-departmental objectives.
  • Consistently met equipment setup timelines.
  • Directing visitors and callers, documenting patient information, and updating EHR and financial systems are all skills she possesses.
  • Hospital Service Technician is a multi-talented Hospital Service Technician who is consistently rewarded for planning and operational improvements.
  • Clear understanding of strategic planning and budget management as well as strategic planning training.
  • Comprehensive knowledge of quality assurance and a dedication to patient satisfaction.
  • Collaborated with hospital leadership to restructure procurement processes, leading to 71% reduction in high-demand equipment shortages over two years.
  • Achieved 29% reduction in equipment shortages.
  • Achieved optimal equipment functionality through routine maintenance, reducing sudden breakdowns by 45% allowing for continuous patient care.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw the rotation and servicing of 9 medical equipment units per day, ensuring minimal downtime and adherence to quality and safety standards.
  • Improved stock replenishment speed by 85% through collaboration with human resources and redesign of stock workflows.
  • Enhanced team efficiency by cross-training staff members in different aspects of the equipment cleaning and restocking process.
  • Documented and resolved system which led to program.
  • Assisted in compliance audits that ensured full adherence to Six Sigma guidelines and hospital equipment standards.
  • Monitored and replenished critical supplies for customer success, reducing cases of procedure rescheduling due to equipment shortages.
  • Reduced wait times by 17% for emergency room patients by proactively preparing frequently used equipment before peak hours.
  • Collaborated with compliance to optimize emergency medical response, reducing setup time for critical equipment during peak hours.
  • Facilitated the smooth operation of 5-bed hospital by ensuring the availability of key patient care equipment across multiple departments.

Affiliations

  • International Council of Nurses
  • American Society of Safety Professionals
  • National Association of Biomedical Technicians (NABT)
  • Certified Healthcare Constructor (CHC) from AHA
  • Healthcare Facilities Management Society (HFMS)
  • Basic Life Support (BLS) Certification from the American Red Cross
  • General Radiology and Imaging Associations for Technicians
  • Association for Computing Machinery
  • Health Care Compliance Association (HCCA)
  • National Association of Social Workers

Certifications

  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • OSHA 10-Hour Certification 2021
  • Certified Infection Preventionist (CIC), Denver, 2023
  • Certified Healthcare Technology Manager (CHTM) – 2019
  • Certified Emergency Management Technician (CEMT), 2019, Portland
  • Advanced Technology for Hospital Service Technicians Certificate, 2016
  • Medical Gas Systems Maintenance Certification, Brightline, 2023
  • Healthcare Quality Management Certification, 2024

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