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Skills

  • E-learning Platform Development
  • Internal learning policy audits
  • Employee training
  • Communications
  • Employee performance assessments
  • Organization
  • Coaching and mentoring proficiency
  • Problem resolution
  • Competency improvement metrics monitoring
  • Project organization

Work Experiences

  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Aligned team skills with strategic goals.
  • Identified employees with specific skill sets to recommend for promotions or raises, resulting in a 15% increase in internal hiring and a $10 reduction in training costs.
  • Audited and revamped the company's internal learning and development policies, decreasing non-compliance incidents by 34%.
  • Boosted program completion rates by 71% among new hires.
  • Achieved a 66% rise in KPI benchmarks.
  • Achieved results within 11 months.
  • Closed skills gaps within 18 months.
  • Constructed and facilitated high-impact negotiation skills training that directly contributed to company savings of $8 in vendor contracts.
  • Achieved a 50% increase in training efficacy ratings.

Summaries

  • Looking to apply 18 years of experience in Miscellaneous to a dynamic role with Meridian.
  • Achieved a 56% reduction in compliance issues.
  • Achieved productivity increases of 30%.
  • Closed leadership skills gaps within 12 months.
  • Achieved pass rates of 55% %.
  • Achieved an average reduction of 66% hours in training time for new software users.
  • Bringing 4 years of experience.
  • Trained in the use of Adobe Creative Suite and the negotiation of program.
  • An outgoing personality with a hands-on, creative approach.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on metric, system, and standard.

Accomplishments

  • Championed the creation of an internal certification program that improved operational consistency across 8 business units.
  • Conducted a quarterly review of ongoing development initiatives, adjusting curricula based on feedback and resulting in improved satisfaction scores of 63%.
  • Customized development plans based on employee feedback and analysis, resulting in a 44% increase in internal satisfaction survey scores.
  • Documented and resolved category which led to program.
  • Collaborated with HR to design succession planning workshops, resulting in 10 internal promotions and reducing hiring costs by $17.
  • Established pilot training programs in Atlanta, contributing to a reduction of onboarding time for new hires by 14 days.
  • Developed employee assessment benchmarks based on performance analytics, which contributed to a 59% increase in successful project outcomes.
  • Optimized internal skill development workshops, leading to a 85% reduction in employee turnover year-over-year.
  • Introduced data analytics training for staff, which led to a 17% improvement in decision-making across departmental teams.
  • Collaborated with team of 10 in the development of procedure.

Affiliations

  • National Staff Development Council (NSDC)
  • Center for Creative Leadership (CCL)
  • HR Certification Institute (HRCI) – procedure
  • International Association of Administrative Professionals
  • International Society for Performance Improvement (ISPI)
  • Association for Talent Development (ATD)
  • Society of Women Engineers
  • International Association of Facilitators (IAF)
  • Emerging Learning Technologies Conference and Expo 2019
  • Society for Organizational Learning (SoL)

Certifications

  • CompTIA Network+
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Learning and Performance (CPLP)
  • ROI in Training and Performance Measurement Professional Certification
  • Certified Training and Development Manager (CTDM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Instructional Design Certification (IDC)
  • Adobe Captivate Specialist Certification
  • Blanchard Situational Leadership II (SLII)® Certificate

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