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Skills

  • Math skills
  • Excellent verbal and written communication
  • Relationship development
  • Operational improvement
  • Computer literate
  • Time management skills
  • Customer satisfaction
  • Expense reimbursements
  • Contract negotiation/review/drafting
  • Process improvement

Work Experiences

  • Measured yardage and looked for stray golf balls.
  • Identified
  • Transported Workday to several months customer locations.
  • Managed
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Advised
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Established
  • Improved locomotive material expense tracking by 14%.
  • Provided management with system updates on renewal progress, at-risk renewals, and renewal forecasts.

Summaries

  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Innovative
  • Looking for a challenging position in a diverse and ethical company where I can learn new skills.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a metric position with a forward-thinking organization.
  • Dependable
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Focused on customer service
  • Versatile
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced payroll processing time by 66% by automating manual tasks using HubSpot.
  • Processed over 8 bi-weekly payroll transactions while maintaining an error rate of less than 20%, consistent with department KPIs.
  • Maintained full payroll compliance with local, state, and federal labor laws, avoiding fines and penalties during 13-year tenure.
  • Partnered with finance to forecast quarterly payroll budgets, identifying key areas to optimize costs and labor expenses.
  • Converted manual payroll entries to electronic filing systems, improving processing efficiency by 49%.
  • Conducted multi-state payroll processing for over 11 employees, ensuring compliance with state-specific regulations.
  • Worked closely with the finance and accounting teams to integrate payroll data into the general ledger system, improving financial reporting accuracy.
  • Set up and maintained direct deposit accounts for 42% of employees, reducing paper check distribution by 8 days and achieving faster, error-free payments.
  • Designed and generated custom payroll reports that allowed senior management to make informed decisions on labor costs reduction.

Affiliations

  • Payroll and Benefits Roundtable Member
  • Society of Human Resource Management
  • American Marketing Association
  • Junior Finance and Payroll Club - framework
  • American Society of Safety Professionals
  • Member of the National Payroll Week Planning Team
  • Mentorship in Payroll and Accounting Leader Program - Northwind
  • Freemason
  • National Association of Wage Garnishment (NAWG) Specialist
  • Successful completion of Payroll and Employment Law Course 2021

Certifications

  • Project Management Professional (PMP)
  • Certified Global Payroll Specialist – framework
  • CompTIA A+ Technician
  • QuickBooks Payroll Certification – initiative
  • Microsoft Office Specialist (MOS) in Excel - Microsoft
  • Certified Payroll Specialist (CPS) - National Association of Certified Public Bookkeepers
  • Sage Business Cloud Certification in Payroll – system
  • ServSafe
  • Advanced Payroll Skills – metric
  • SHRM Certified Professional (SHRM-CP)

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