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Skills

  • Product development
  • Coaching and mentoring
  • Client account management
  • First Aid/CPR
  • Operational improvement
  • Conflict resolution
  • Organization
  • Technology integration
  • Process improvement
  • MS Office

Work Experiences

  • Achieved Top Performer by leveraging best practices in resource allocation and project prioritization, increasing departmental ROI by 60%.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Accomplished this within 18 months.
  • Increased productivity by 2% while lowering staffing and operational costs.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every several months.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Implemented the system program and employed team leadership to ensure that guests have a memorable, consistent, and positive experience.

Summaries

  • Within Miscellaneous, senior Management Officer and outstanding performer in cross-functional collaboration and process improvement.
  • Achieved 68% expansion in market share.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Optimize long-term success by effectively balancing targets with resources.
  • Management Officer who is meticulous and has 14 years of metric experience.
  • Accomplished Management Officer with over 14 years of experience.
  • Management Officer with 12 years of successful cross-functional collaboration and performance reporting experience.
  • Clear understanding of strategic planning and client relations as well as team leadership training.
  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • Achieved President's Club.

Accomplishments

  • Planned and successfully executed a risk management program, cutting potential financial exposure by 36% for Harbor & Co..
  • Led the cost-benefit analysis for a multimillion-dollar capital investment, resulting in a projected savings of $16 over three years.
  • Created and deployed a succession planning strategy that raised employee retention by 61% over two years at Meridian.
  • Enhanced procurement processes by establishing a preferred supplier program, reducing costs by $12 in the first year.
  • Successfully negotiated a revised service-level agreement with vendors, delivering annual savings of $12 in operational expenses.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Built a initiative roadmap that successfully aligned department efforts with company-wide growth goals, leading to a 70% year-over-year growth in revenue.
  • Successfully secured a $3 contract renewal with method, reinforcing long-term strategic collaboration and business stability.
  • Orchestrated the rebranding of category, increasing its market share by 39% in Boston over 6 months.
  • Facilitated executive-level workshops, offering strategic guidance that directly contributed to the achievement of Excellence Award for overall company performance in 2020.

Affiliations

  • Mentor as part of the International Coaching Federation (ICF) – Assisted in molding the next generation of management leaders through structured mentorship programs.
  • Entrepreneur's Organization (EO) – Worked alongside other senior leaders to develop action plans for business growth and efficiency improvements.
  • International Association of Business Communicators (IABC) – Engaged in high-level teamwork to address organizational policies and corporate communication strategies.
  • Toastmasters
  • Lions Club
  • Accreditation Council for Business Schools and Programs (ACBSP) – Contributed to discussions on advanced education in business management and strategic initiatives.
  • Jaycees
  • The Institute of Management Consultants (IMC USA) – Engaged with consultants to drive change in corporate structures and policy improvement.
  • International Facilities Management Association (IFMA) – Active participant in advancing change management in large-scale organizational transformations.
  • Lean Enterprise Institute – Participated in workshops on lean process improvement, applying methodologies to reduce overhead and operational waste.

Certifications

  • ServSafe
  • CompTIA A+ Technician
  • CompTIA Security+
  • Corporate Governance Certificate - Harvard Business School Online
  • Certified Professional in Learning and Performance (CPLP), metric
  • Risk Management Professional (RMP) – Project Management Institute (PMI)
  • Certified in Production and Inventory Management (CPIM) - category
  • Google Certified Professional Cloud Architect
  • Certified Government Financial Manager (CGFM) - Association of Government Accountants (AGA)
  • Certified ScrumMaster (CSM) – Scrum Alliance

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