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Skills

  • Miscellaneous operations
  • Operations coordination
  • Service operations oversight
  • Municipal Government Operations
  • Organized managerial style
  • Firefighting operations
  • Overseeing garage operations
  • Business continuity planning
  • Post office operations
  • Federal Acquisition & Contracting (FAR)

Work Experiences

  • Built strong relationships with coworkers, lowering turnover by 15% in several months.
  • Conducted performance reviews, awarding praise and making suggestions for improvement each quarter.
  • Examined problem-solving concepts, including quantitative methods and techniques, to optimize organizational operations and facilitate decision-making.
  • By implementing key workflows, I was able to streamline and improve the corporate accounting and operations system.
  • Was in charge of department training for new component appraisals.
  • Achieved results within 3 months.
  • Managed capital funding requests of up to $18 million from project approval to project closeout.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Investigated and resolved departmental non-conformances, resulting in a 9% reduction in total non-conformance traffic.
  • Oversaw the physical relocation of category facility, including floorplan design, wiring, and furniture placement, all while keeping transitional efficiency in mind.

Summaries

  • Extensive knowledge of procedure of regulations and requirements, as well as a strong commitment to safety and the production of detailed reports.
  • SAP and Jira are two of my strongest skills.
  • Outstanding communicator who is fluent in Spanish and knows how to deal with employees, vendors, and partners.
  • With 3 years of experience in framework operations, I am an accomplished management professional.
  • Capable of supervising and directing the work of completion consultants and supervisors.
  • Advanced Operations Manager with 9 years of experience in manufacturing and production, quality assurance, and leadership.
  • With 18 years of experience planning, leading, and improving strategic planning functions, I am an enthusiastic leader.
  • With 7 years of customer service experience, Acting Operations Manager is insightful.
  • Results-focused management professional offering 17 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders demonstrating creativity and savvy critical to financial and operational success.
  • Expertise in technology and product development.

Accomplishments

  • Boosted operational readiness during peak seasons by leveraging robust forecasting models that accurately predicted demand 8 weeks in advance.
  • Revised standard operating procedures and achieved compliance certification in 2022, reducing compliance gaps by 55%.
  • Implemented an IT-based forecasting model that increased on-time delivery rates by 21%.
  • Improved vendor relationships by streamlining communication, reducing delivery delays by 82% over 8 quarters.
  • Spearheaded the digital transformation across the supply chain, cutting manual administrative tasks by 2 hours per employee weekly.
  • Orchestrated strategic vendor negotiations, yielding cost reductions of approximately 8 per year.
  • Successfully managed a $11 facility expansion project and completed it 3% under budget and 15 weeks ahead of schedule.
  • Negotiated annual service contracts with vendors, resulting in 8 in savings while maintaining product/service quality.
  • Led the integration of new operational software systems that resulted in a cost-saving of 4 over 14 years.
  • Generated $9 million in first-year cost savings through global sourcing initiatives and business case development.

Affiliations

  • National Contract Management Association (NCMA)
  • International Association of Operations Managers (IAOM)
  • Institute of Logistics and Supply Chain Management (ILSCM)
  • American Marketing Association
  • Institute of Management Consultants USA (IMC USA)
  • The World Institute of Negotiation and Conflict Management
  • International Council of Nurses
  • American Production and Inventory Control Society (APICS)
  • Certified Professional in Supply Chain Management (CPSM) Institute
  • Chartered Institute of Procurement & Supply (CIPS)

Certifications

  • Certified Warehouse Logistics Professional (CWLP)
  • Certified Ethical Leadership Associate (CELA) certification
  • Business Continuity Certification (CBCI) from BCI
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Change Management Practitioner Certification by Prosci
  • Cisco Certified Network Associate (CCNA)
  • Certified International Supply Chain Professional (CISCP)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ
  • Diversity and Inclusion Certification by Brightline

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