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Skills

  • Building security procedures
  • Team management
  • Communications
  • Loan processing
  • Property tours and inspections
  • Organization
  • Leasing Management
  • City and county regulations
  • Building operations
  • Budgeting and financial oversight

Work Experiences

  • Achieved 81% occupancy growth.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Achieved 81% higher prospects compared to previous periods.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Managed property budgets, reviewed invoices, and kept track of costs.
  • Addressed issues ahead of peak leasing season.
  • Examined operational data for its impact on ROI, identified trends, and made recommendations for changes.
  • Achieved a 75% faster response time.

Summaries

  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.
  • Talented business manager with a track record of success in both operations and leadership.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Achieved zero legal violations.
  • Adaptable property manager.
  • Offering 14 years of Miscellaneous experience, as well as a goal-oriented, results-oriented approach.
  • Adaptable property manager with a proven ability to optimize service contracts, leading to annual cost savings of $5. Dedicated to cost-efficient property management.
  • Achieved annual cost savings of $17.

Accomplishments

  • Collaborated with local vendors to renegotiate service contracts, saving the property over $11 in annual maintenance expenses.
  • Reduced delinquencies by 74% by implementing stricter tenant screening criteria, improved communication, and automated payment reminders.
  • Trained and supervised a team of 17 maintenance staff to ensure quick, quality repairs and turnover, improving tenant approval ratings by 62%.
  • Coordinated with legal counsel on lease enforcement actions, successfully collecting 17 in overdue rent and recovering property damages.
  • Efficiently reduced vacancy periods from 17 days to 18 days by strategizing and executing seasonal leasing promotions.
  • Implemented innovative tenant retention programs, decreasing turnover by 34% in 2015, while increasing satisfaction metrics.
  • Demonstrated consistent compliance with all local, state, and federal housing regulations during 18 routine inspections, with no violations.
  • Developed and managed an annual property budget of $10, consistently staying under budget with efficient expense forecasting and cost-saving initiatives.
  • Led efforts to switch to an energy-efficient lighting system, reducing utility costs by $12 annually across the entire property.
  • Monitored vendor performance consistently, leading to the termination and replacement of underperforming contractors, saving the property 38% on repairs.

Affiliations

  • National Housing Conference (NHC)
  • Building Owners and Managers Association International (BOMA)
  • National Council of Property Management Associations (NCPMA)
  • Property Management Association (PMA) of Chicago
  • Real Estate Brokers Association of Austin
  • International Facility Management Association (IFMA)
  • Real Estate and Property Managers Council
  • Project Management Institute
  • Jaycees
  • Real Estate Investment Society (REIS)

Certifications

  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Tenant Screening Processes Certification - National Apartment Association (NAA)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Residential Building Maintenance Certificate - metric
  • Advanced Leasing Certificate - system

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