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Skills

  • Conflict management
  • Weekly Payroll
  • Candidate Sourcing
  • Training development
  • HR policy development
  • Internal auditing
  • Cold calling
  • Organizational Development
  • Tax preparation
  • Contract negotiation

Work Experiences

  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Kept track of employee performance and conducted reviews.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Achieved a 49% improvement in workplace culture ratings year over year.
  • Achieved a 18% improvement in transparency.
  • Investigated company trends and addressed issues with employee performance.
  • Achieved a 70% decrease in absenteeism.
  • Answered an average of 18 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Achieved 2 consecutive years with no audit findings.

Summaries

  • Motivated Senior Human Resources Specialist with experience managing large-scale projects, including budgeting and administration.
  • Senior Human Resources Specialist with 6 years of experience in program.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Through proactive approaches, capable of driving advancements in training, productivity, and team motivation.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Employee supervision and long-term budgeting are two areas where she excels.
  • Analyzed business requirements, devised long-term solutions, and implemented a shared vision across departments or business units.
  • Employer regulations and documentation requirements are well-understood.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased sales 16% over one year.
  • Collaborated with team of 3 in the development of process.
  • Human Resources: Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates.
  • Developed and implemented a new onboarding process that reduced new hire integration time by 14 days, increasing performance and retention rates.
  • Negotiated with insurance providers, resulting in a cost reduction of $7 while enhancing overall employee coverage.
  • Introduced a mentoring program for new hires, driving employee engagement and reducing first-year turnover by 42%.
  • Implemented advanced metric, streamlining recruitment processes and reducing time to hire by 16 days.
  • Secured compliance with changing labor regulations for Phoenix, avoiding legal penalties and maintaining 18% adherence to employment laws.
  • Championed diversity and inclusion programs resulting in a 26% increase in minority hires across all levels of the organization.

Affiliations

  • Workforce Planning and Analytics (WPA) Group
  • Talent Management Institute (TMI)
  • Equality and Diversity Forum (EDF)
  • Strategic and International HR Legal Compliance Group
  • Project Management Institute
  • International Association of Administrative Professionals
  • National Association of African Americans in Human Resources (NAAAHR)
  • Society of Human Resource Management
  • Association for Talent Development (ATD)
  • Human Capital Institute (HCI)

Certifications

  • Human Resources Leadership Program Certificate by framework
  • Certified Public Accountant (CPA)
  • Labor Relations and Conflict Resolution Certificate by metric
  • Cisco Certified Network Associate (CCNA)
  • Association for Project Management (APM)
  • Talent Acquisition Specialty Credential by SHRM
  • HR Metrics and Analytics Certification by AIHR Academy
  • Certified Business Analysis Professional (CBAP)
  • Global Professional in Human Resources (GPHR) by HRCI
  • Senior Professional in Human Resources® (SPHR) - HRCI

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