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Skills

  • Meal preparation
  • Business correspondence
  • Coordination skills
  • Customer service
  • RFI Scanners
  • Relationship development
  • Wound care
  • Client mental health support techniques
  • Client dependency reduction
  • Security systems

Work Experiences

  • Achieved reduction over three years.
  • Assisted clients in adapting to daily living activities post-surgery.
  • Laundered and changed linens 10 times per three years to prevent the spread of infection.
  • Accompanied clients to medical appointments.
  • Changed bandages, dressings, and binders on wounds to promote healing.
  • Collaborated with a dietary specialist to optimize meal plans for clients with diabetes or heart conditions, improving clinical outcomes by 61%.
  • Achieved a 65% decrease in fall-related incidents.
  • Achieved a 77% increase in client strength.
  • Assisted with toileting for clients.
  • Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein.

Summaries

  • Professional with strong attention to detail and a high level of accuracy.
  • Results-oriented Miscellaneous professional with data analysis, team leadership, and data analysis strengths.
  • Strong technical skills and experience in strategic planning.
  • Communicative and team-oriented, with Power BI expertise.
  • Multilingual and fluent in French and Portuguese, with a strong grasp of cultural differences.
  • Provide personal and mobility assistance to a variety of patients with skill.
  • Individual who is compassionate and service-oriented and is well-versed in medication administration and scheduling.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Motivating leader who has built and managed metric teams in the past.
  • Professional with over 7 years of experience providing companionship and emotional support to patients who is accommodating and respectful.

Accomplishments

  • Contributed to the successful management of crises by implementing patient-specific interventions that reduced severe incidents by 37%.
  • Trained 18 new team members on proper care documentation procedures, resulting in increased efficiency and accuracy across the team.
  • Improved documentation workflows, cutting down data entry errors by collaborating with the records department to implement new technology-based systems.
  • Received multiple accolades from families for professional care and dedication throughout 2022, specifically recognized for supporting family dynamics during transitions.
  • Maintained a structured visiting schedule for families, achieving improved relationships and reduced feelings of isolation for patients by 76%.
  • Designed and implemented an art therapy initiative, leading to a 83% decrease in anxiety symptoms for long-term care residents.
  • Supported Quality of Life Assistant in developing family-focused interventions that led to enhanced caregiving relationships and a 72% decrease in family stress indicators.
  • Facilitated weekly journaling sessions as part of a cognitive behavioral approach that resulted in measurable improvements in emotional processing for 7 clients.
  • Oversaw vital signs checks and data tracking for 5 aging clients, ensuring timely medical interventions and reducing avoidable hospitalizations by 50%.
  • Collaborated with therapeutic recreation specialists to develop unique activities that addressed both physical and emotional needs of 11 clients.

Affiliations

  • Committee Member, National Alliance of Direct Support Professionals, 2015-Present
  • Distinguished Volunteer, Meals on Wheels Senior Outreach Program, 2019-2022
  • Volunteer, American Red Cross Health and Wellness Program, 2023-Present
  • Certification in Specialized Quality of Living Initiatives through American Health Care Association (AHCA), 2018
  • Chairperson, Compassion-Focused Elderly Assistance Working Group, 2024-2015
  • Evidence-Based Practice Participant, European Network for Psychosocial Rehabilitative Programs (ENPRP), 2018
  • Member, National Wellness Institute (NWI), focusing on holistic approaches to senior wellness, 2024-Present
  • Certified Therapeutic Recreation Specialist (CTRS), 2015
  • Participant, Alzheimer's Foundation of America (AFA) Educational Webinar Series, 2022
  • Recipient, National Elder Caregivers Award for Client Satisfaction Improvement Strategies, 2016

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • American Academy of Financial Management (AAFM)
  • Certified Dietary Manager (CDM) - Summit Group
  • Certification in Caregiver Stress Management - Brightline 2017
  • Certified Alzheimer’s & Dementia Care Trainer - Vantage
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Office Specialist (MOS)
  • Gerontology Certificate - category
  • Salesforce
  • Alzheimer’s Disease and Dementia Care Certification - Lakeside Partners

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