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Skills

  • Process implementation
  • Relationship development
  • Team training and development
  • Team Leadership
  • Cross-functional collaboration
  • Business operations
  • Method equipment
  • Database management
  • Time management and prioritization
  • Project organization

Work Experiences

  • Created multi-threaded admin web applications based on process.
  • Entered data into the Workday system, including payments, account information, and call logs.
  • Double-checked the data's accuracy and integrity.
  • Read and analyzed incoming materials to ensure accuracy and to sort and code them properly.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Closed 33% of cases within several months.
  • Collaborated with the human resources team.
  • Achieved a 36% reduction in errors.
  • Achieved a 35% improvement in department response times.
  • Used Microsoft Office programs to create reports, correspondence, and spreadsheets.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • In order to improve the dynamic team, I'm aiming to secure the position of File Room Clerk.
  • Achieved exemplary accuracy.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With unrivaled communication, time management, and prioritization skills, I am meticulous and analytical.
  • Commended for developing an effective file retrieval system that reduced information retrieval times by 9%.
  • Achieved 31% fewer misplaced files.
  • File Room Clerk with 7 years of experience filing records, coding and retrieving files, and managing databases.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • File Room Clerk with experience collecting data and maintaining accurate records.

Accomplishments

  • Assisted with the transition from paper-based to digitized filing system, identifying and correcting any errors in over 15 records.
  • Monitored
  • Established
  • Recorded
  • Converted 51% of physical records to digital files, reducing storage footprint by 7 square feet and enhancing accessibility.
  • Ensured
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Documented

Affiliations

  • Corporate Filing and Regulatory Affairs Group (CFRAG)
  • National Federation of Paralegal Associations (NFPA)
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Records and Information Management Practitioners Alliance
  • Certified in Healthcare Privacy and Security (CHPS)
  • Association of Records Managers and Administrators (ARMA) – District 11
  • National Association for Information Destruction (NAID)
  • Council on Library and Information Resources (CLIR)
  • American Society of Safety Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Yellow Belt Certification – Process improvement for file room operations
  • Certified Office Manager (COM) – Organizational certification covering document management
  • First Aid/CPR Certified
  • Certified Legal Document Preparer (CLDP) – Administering legal case files
  • Certified Records Analyst (CRA) – Specialization in analyzing and validating records
  • Certificate in Information Privacy Principles – method
  • Project Management Professional (PMP)
  • Certified Information Professional (CIP) – Association for Intelligent Information Management (AIIM)
  • Certified Protection Officer (CPO)

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