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Skills

  • Business operations
  • Onboarding process improvements
  • Team management
  • Facilitating focus groups
  • Cross-functional team collaboration
  • Employee retention
  • Change Management
  • First Aid/CPR
  • Learning and development initiatives
  • Human resources support

Work Experiences

  • Boosted staff alignment with new organizational goals.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with HR on incentive program integration.
  • Built and executed an employee recognition program.
  • Built and executed an employee recognition program that drove a 43% increase in employee morale and reduced internal complaints.
  • Conducted leadership coaching for 18 rising executives.
  • Achieved a 83% cost reduction.
  • Collaborated with HR in the successful integration of incentive programs, driving measurable engagement improvements and reducing absenteeism by 26%.
  • Presented reports that outlined proposed changes to improve performance and efficiency.
  • Authored a Values Alignment program.

Summaries

  • Accomplished in designing and executing action-oriented leadership programs, helping companies reduce external hiring expenses by $17 while fostering internal growth.
  • Collaborative leader in project management.
  • Interpersonal and conflict resolution skills are exceptional.
  • Adept at post-merger change management.
  • Created future-ready teams.
  • Achieved a 31% improvement in KPI adherence.
  • Data-driven, diligent, and hardworking, with a flexible and responsive mindset.
  • Collaborative team leader.
  • Created a cohesive and productive workplace.
  • Architect behind company-wide recognition programs that improved employee morale by 67%, fostering a positive and productive work environment.

Accomplishments

  • Analyzed exit interview data and realigned key retention strategies, reducing attrition by 31% in critical teams over 13 months.
  • Spearheaded the integration of Tableau to streamline talent management operations, reducing administrative task times by 61%.
  • Executed strategic learning and development initiatives that fostered wide-scale improvements in soft skills, resulting in 74% higher employee engagement scores.
  • Advised on organizational restructuring strategies during mergers, reducing redundancy and speeding up integration by 81%.
  • Created and facilitated conflict resolution workshops, reducing intra-team disputes by 20% and improving overall team output.
  • Designed a scalable leadership development program, which was adopted by 5 teams across the Southeast, increasing succession preparedness by 51% in 2019.
  • Led a competency evaluation initiative that resulted in clearer role definitions and a 80% improvement in performance evaluations across all departments.
  • Collaborated with team of 11 in the development of metric.
  • Restructured company’s onboarding process, leading to a reduction in employee turnover rates by 45% and increased new hire productivity by 16 months.
  • Led the successful development and execution of 10 leadership workshops, improving team cohesion and boosting overall leadership readiness in Seattle.

Affiliations

  • Association for Computing Machinery
  • Society of Women Engineers
  • National Association of Social Workers
  • WorldatWork - Certified in total rewards strategy and integrating rewards into organizational development plans.
  • Chartered Institute for Personnel and Development (CIPD) - Member, completed the Advanced OD Practitioner certification in 2019.
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Freemason
  • International Consortium for Executive Development Research (ICEDR) - Participated in talent-focused panels to innovate new methodologies in leadership coaching.
  • Organizational Development Network - Participated in cross-industry benchmarking to improve talent retention strategies in 2015.

Certifications

  • Certified Public Accountant (CPA)
  • Learning and Development Certification - Harbor & Co. - 2024
  • ServSafe
  • Certified Talent Analyst - ServiceNow / Northwind - 2022
  • Certified Professional in Learning and Performance (CPLP) - Ironclad Systems 2019
  • CompTIA Security+
  • Gallup Certified StrengthsFinder Coach - Brightline - 2017
  • Certified in Organization Design - Lakeside Partners - 2022
  • SHRM Senior Certified Professional (SHRM-SCP) – Brightline, 2021
  • Hogan Leadership Assessment Certification - Summit Group - 2022

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