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Skills

  • First Aid/CPR
  • Advanced knowledge of framework
  • Cross-functional team collaboration
  • Regulatory compliance
  • Business operations
  • Progress tracking
  • Content optimization
  • Community outreach and engagement
  • Supervision
  • Data-driven decision making

Work Experiences

  • Conducted peer-led learning sessions.
  • Coordinated the development of a chapter-wide online education portal, driving increased participation in on-demand learning.
  • Boosted operational efficiency by 31%.
  • Achieved 52% improvement in decision-making confidence.
  • Collaborated with other education chairs across regions to share best practices, increasing cross-chapter learning opportunities by 76% points.
  • Assessed educational needs of chapter members.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 7 calls per two years to help customers with their questions and concerns.
  • Contributed to the chapter’s award-winning education program.
  • Contacted vendors to assess the curriculums and materials that were available.

Summaries

  • Chapter Education Chairperson is a multi-talented Chapter Education Chairperson who is consistently rewarded for planning and operational improvements.
  • Boosted engagement through tailored learning approaches.
  • Created peer-learning environments.
  • Accomplished in developing education strategies and content, leading to a 74% increase in member engagement over 2021. Adept at facilitating high-impact workshops and fostering a culture of continuous learning within the chapter.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Curriculum Coordinator with extensive experience in developing course plans, selecting curriculum, and overseeing program implementation.
  • Achieved chapter recognition at a national conference.
  • Created peer-learning programs.
  • Achieved 12% of chapter members completing advanced certifications.
  • Chapter Education Chairperson skilled in webinar design and execution, having reached over 15 members across Seattle with focused, accessible educational content. Expertise in engaging digital learning environments.

Accomplishments

  • Redesigned a monthly communication strategy, raising awareness of upcoming chapter trainings by 73%.
  • Promoted and introduced an e-learning platform that saw 71% of members complete a course within the first 16 months of launch.
  • Integrated Tableau to make education sessions more interactive, resulting in a 53% improvement in knowledge retention.
  • Developed a chapter-specific onboarding curriculum, increasing new member retention by 84% over 2015.
  • Led 5-person team in reviewing and updating chapter’s educational content weekly, resulting in 17% higher resource utilization.
  • Formulated and delivered quarterly educational content, contributing to a 42% increase in chapter participation.
  • Spearheaded a new member-exclusive workshop series that drove a 79% increase in engagement within the first year.
  • Resolved product issue through consumer testing.
  • Introduced a peer-based learning program, significantly increasing engagement by 82% within the first 9 months.
  • Regularly analyzed training participation data, enabling data-driven decisions that resulted in a refinement of educational strategy and a 49% increase in attendance.

Affiliations

  • Panelist at the Annual Phoenix Education Forum
  • Curriculum Development Contributor for Lean Certification Program
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Educational Network Membership in Raleigh Region
  • Lions Club
  • Freemason
  • Association for Computing Machinery
  • Member of the LMS Implementation Team for Microsoft Excel
  • Professional Association for Learning Specialists (PALS)

Certifications

  • Community Engagement and Leadership Certificate - Northwind
  • Certified Professional in Training Management (CPTM) - Summit Group
  • Project Management Professional (PMP) - program
  • Certified Educational Facilities Professional (CEFP) - Vantage
  • Certified Public Accountant
  • Instructional Design and Facilitation Certificate - Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Meeting Professional (CMP) - Harbor & Co.
  • Certified Association Executive (CAE) - Lakeside Partners
  • Online Learning Consortium Instructional Designer Certificate - Lakeside Partners

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