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Skills

  • Supervision
  • Flawless execution of large-scale events
  • Food preservation and storage methods
  • Regulatory compliance
  • Project organization
  • Manual dexterity
  • Program equipment
  • Conflict resolution with clients and staff
  • Process improvement
  • Food safety and sanitation regulations

Work Experiences

  • Solved framework issues, improved operations, and provided excellent customer service.
  • Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving.
  • Adapted staff and menu resources swiftly.
  • Addressed pain points from weddings.
  • Collaborated with pastry chefs.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Collaborated with wedding planners to design cohesive food presentation that matched the event's theme, enhancing overall guest experience.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved a 26% increase in bookings.

Summaries

  • Collaborative professional skilled in working with wedding planners.
  • Within Food and Beverage, senior Wedding Caterer and outstanding performer in risk assessment and budget management.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Client-focused catering professional.
  • Award-winning Wedding Caterer with over 2 years spent designing personalized, custom menus for diverse weddings, resulting in repeat clientele and glowing testimonials.
  • Long hours are required to complete fast-paced work.
  • Collaborative professional skilled in working with wedding planners to create cohesive food presentations that seamlessly match the event theme and elevate guest experiences.
  • Award-winning Wedding Caterer.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advanced trained and certified food preparation worker with Scrum Master bringing 18 years of experience and in-depth knowledge of standard industry environments.

Accomplishments

  • Resolved product issue through consumer testing.
  • Handled guest count increases of up to 7% during events by rapidly adjusting staff and menu resources, ensuring no service disruptions.
  • Collaborated with local vendors, including florists and event designers, to construct visually stunning, Instagram-worthy catering displays, attracting high-profile clients.
  • Negotiated contracts with framework vendors that reduced supply costs by 47% and improved overall event profitability.
  • Established strong relationships with venues, customizing catering options and achieving preferred vendor status in over 8 locations.
  • Sustained a 37% client satisfaction rate through effective team coordination, attention to detail, and personalized menu options.
  • Successfully navigated complex wedding environments such as outdoor or destination venues, overcoming logistical challenges to ensure guest satisfaction.
  • Managed a budget of over 11, adhering to financial forecasts and cutting costs by 28% while maintaining menu integrity and service quality.
  • Managed transportation logistics for destination weddings, ensuring safe arrival of all catering equipment, ingredients, and staff on schedule.
  • Designed multicultural menu options to meet diverse client tastes, ensuring inclusive dining experiences that consider guests’ cultural traditions.

Affiliations

  • Wedding Catering Certification Program
  • Green Restaurant Association
  • Jaycees
  • International Wine & Food Society human resources
  • International Sommelier Guild (ISG)
  • Farm-to-Table Association of Raleigh
  • The Retail Bakers of America (RBA)
  • Association of Information Technology Professionals
  • Certified Professional in Catering and Events (CPCE) – NACE
  • The Event Planners Association (EPA)

Certifications

  • Fire Safety Training Certification from Vantage
  • Food Handling Safety Certification - National Restaurant Association
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Event Planning & Management Certificate from process
  • Certified Wine Specialist (CSW)
  • Certificate in Advanced Cocktail Creation
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certificate in Buffet and Banquet Management

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