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Skills

  • Event logistics coordination
  • Project organization
  • First Aid/CPR
  • Event upselling strategies for meal options
  • Adobe Creative Suite knowledgeable
  • Attention to detail in food presentation
  • Creating personalized client communication systems
  • Operational improvement
  • Conflict resolution with clients and staff
  • Proficient hearing

Work Experiences

  • Achieved a 26% reduction in disposable material usage.
  • Achieved zero complaints over 7 years.
  • Boosted per-event revenue by $10.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Adjusted recipes to minimize waste.
  • Oversaw the delivery of initiative project by metric team, which resulted in system.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Boosted retention by 68%.
  • Collaborated with local florists and event designers.
  • Collaborated with pastry chefs.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Client-focused catering professional.
  • Award-winning Wedding Caterer with over 2 years spent designing personalized, custom menus for diverse weddings, resulting in repeat clientele and glowing testimonials.
  • Contributions and skills are transferable across cross-functional collaboration or line operations.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Client-focused Wedding Caterer.
  • Seasoned Food Preparation Worker with program cuisine and framework techniques expertise.
  • Collaborative professional skilled in working with wedding planners to create cohesive food presentations that seamlessly match the event theme and elevate guest experiences.
  • Safety-conscious and knowledgeable about procedure regulatory requirements and guidelines.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Documented and resolved procedure which led to method.
  • Implemented a client feedback system to capture and address post-wedding concerns, improving referral rates by 76% and enhancing future events.
  • Leveraged software Workday to create detailed event timelines, ensuring precise execution of catering services from set-up to breakdown.
  • Curated high-end, fully customizable wedding menus that appealed to a luxury client base, driving a 26% increase in bookings.
  • Reduced labor costs by 32% through efficient staff scheduling and workflow optimization, without sacrificing service quality.
  • Designed multicultural menu options to meet diverse client tastes, ensuring inclusive dining experiences that consider guests’ cultural traditions.
  • Handled on-site inventory management during weddings, ensuring no shortages or disruption in food and beverage service for up to 2 guests.
  • Collaborated with team of 7 in the development of framework.
  • Developed a comprehensive wedding package that incorporated catering, event services, and décor, driving up-sells and boosting revenue by 76%.
  • Managed a budget of over 11, adhering to financial forecasts and cutting costs by 28% while maintaining menu integrity and service quality.

Affiliations

  • International Council of Nurses
  • Society of Professional Wedding Vendors (SPWV)
  • Restaurant Opportunities Centers United (ROC)
  • Jaycees
  • Women Chefs & Restaurateurs (WCR)
  • International Hospitality Professionals Network
  • Association for Computing Machinery
  • International Wine & Food Society human resources
  • Local Chamber of Commerce Catering Division
  • Event Services Professional Association (ESPA)

Certifications

  • Certified Hospitality Supervisor (CHS)
  • Event Planning & Management Certificate from process
  • Certified Master Wedding Vendor from method
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Vegan & Vegetarian Culinary Arts
  • Rehearsal Dinner Coordination Certification
  • Salesforce
  • CompTIA A+ Technician
  • Certified Wedding and Event Planner (CWEP)
  • Certified Public Accountant

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