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Skills

  • First Aid/CPR
  • Export documentation accuracy
  • Shipping documents preparation
  • Problem resolution
  • AES (Automated Export System) filing
  • Customer service
  • Cargo unloading
  • MS Office
  • Business operations
  • Cargo shipment weighing

Work Experiences

  • Addressed congestion delays.
  • Championed multiple sustainability initiatives.
  • Collaborated with legal and compliance teams.
  • Coordinated the successful shipment of 2 LCL and FCL shipments per week, ensuring on-time delivery by negotiating competitive rates with carriers.
  • Conducted post-shipment reviews with clients and carriers.
  • Achieved a 35% reduction in delays.
  • Championed multiple sustainability initiatives by developing greener shipping routes, contributing to a 62% reduction in carbon footprint.
  • Assessed packaging and labeling accuracy.
  • Coordinated cross-docking operations for Jira.
  • Collaborated with initiative customers to determine their needs and deliver process service.

Summaries

  • Workday and Microsoft Excel are both Power BI proficient.
  • Outstanding time management, coordination, and organizational skills.
  • Collaborated effectively with customs brokers.
  • Collaborative Ocean Export Agent.
  • Achieved a significant reduction in shipment delays.
  • Achieved on-time deliveries.
  • Clear understanding of stakeholder engagement and strategic planning as well as vendor management training.
  • Follows directions and picks up new skills quickly.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Boosted team productivity by 79%.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed and implemented a comprehensive export compliance training program, certified by Six Sigma.
  • Drove departmental revenue increases by securing new high-volume contracts that resulted in a 47% growth in annual sales.
  • Conducted international trade risk assessments, minimizing financial risks and maintaining compliance with U.S. export control policies.
  • Provided high-level reporting on shipping volume trends and costs to senior management, supporting strategic decision-making.
  • Collaborated with customs brokers to streamline clearance processes for over 4 shipments a month, reducing delays by 50%.
  • Implemented real-time shipment status tracking, reducing customer complaints by 29% and improving client satisfaction.
  • Led the ocean export team on large-scale projects, achieving a revenue increase of $4 by identifying growth opportunities.
  • Coordinated complex shipments to Chicago, complying with international trade laws and minimizing customs delays.
  • Improved documentation accuracy by standardizing the creation of export paperwork, decreasing critical errors by 37%.

Affiliations

  • Customs-Trade Partnership Against Terrorism (C-TPAT)
  • National Association of Social Workers
  • Global Trade and Compliance Specialist (GTCS) Certification
  • Member of the International Cargo Handling Coordination Association (ICHCA)
  • World Shipping Council (WSC)
  • Association of Information Technology Professionals
  • Project Management Institute
  • American Society of Safety Professionals
  • Rotary International
  • Ocean Freight Industry Association (OFIA)

Certifications

  • International Forwarder and Broker Certification - initiative
  • Global Trade Certificate (GTC) - Ironclad Systems
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • International Trade Certification (ITC) - Summit Group
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Supply Chain Risk Management Professional (SCRMP) – Ironclad Systems
  • Salesforce

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