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Skills

  • Conflict resolution and problem-solving
  • Customer needs assessment
  • KPI Tracking and Reporting
  • Contract negotiation
  • Upselling techniques
  • Sales target achievement
  • Negotiation and persuasion skills
  • Closing High-Ticket Sales
  • Revenue growth strategies
  • Building Long-term Client Relationships

Work Experiences

  • Set up displays for upcoming promotions or sales and prepare orders for upcoming deliveries.
  • Analyzed customer purchase patterns.
  • Contributed to $9 in add-on sales.
  • Achieved 54% customer retention.
  • Conducted market research on competitor pricing and positioning, enabling a 28% increase in competitive product offerings.
  • Conducted market research on competitor pricing.
  • Cold-called over 9 potential clients weekly.
  • Converted 17% of leads into sales.
  • Achieved a 20% satisfaction rating.
  • Contributed $2 in revenue.

Summaries

  • Collaborative sales leader who worked with product development teams to relay critical customer feedback to refine QuickBooks, influencing its initiative iteration.
  • Achieved lead conversion improvements of 25%.
  • Achieved a 22% sales uptick within the Southeast.
  • Closed more than $4 in sales.
  • Adept in territory management.
  • Adept in leveraging CRM tools.
  • Contributed 41% to retention.
  • Achieved $7 in sales during method.
  • Aptitude for collaborative team efforts.
  • Closes high-value deals worth up to $6 successfully.

Accomplishments

  • Established a partnership program that grew annual revenue by $12, contributing directly to regional success.
  • Developed and executed a territory management plan that increased sales conversion by 74% and expanded the client base by 8 new accounts.
  • Created personalized sales presentations focusing on customer pain points, resulting in a 77% increase in closed deals.
  • Collaborated with cross-functional teams to develop and implement sales strategies that drove a 80% increase in overall market share within 6 months.
  • Organized and facilitated multiple webinars that increased product inquiries by 54% and boosted client engagement.
  • Coordinated product launch activities, securing partner buy-in and delivering SAP to 15 key markets within the target timeframe.
  • Utilized upsell and cross-sell techniques resulting in $7 worth of add-on sales to existing customers.
  • Collaborated with the marketing and product development teams to gather client feedback, shaping the release strategy for SAP version metric.
  • Developed and delivered remote product consultations to 4 prospective clients, contributing to a 71% increase in online sales inquiries.
  • Generated 16 new qualified leads during a three years cold-calling campaign, resulting in $18 in new revenue.

Affiliations

  • Co-Lead, Sales Team Competition, category
  • Certified CRM Professional, Salesforce User Group
  • Member, Collegiate Entrepreneurs’ Organization (CEO) at method
  • Member, Young Professionals in Sales Association
  • Affiliate Member, Direct Selling Association
  • Ambassador, Professional Sales Mentorship Program at category
  • Affiliate Member, American Marketing Association (AMA)
  • Volunteer, Sales Coaching and Mentoring Program at metric
  • Member, Toastmasters Sales Training Group
  • Participant, Sales Development Bootcamp, 2016

Certifications

  • Certified Omnichannel Sales Specialist - standard
  • Project Management in Sales (PMP) - program
  • Google Analytics Individual Qualification (GAIQ) - Google
  • Data-Driven Sales Analytics Certification - system
  • Negotiate: Master Negotiation Tactics - Coursera 2018 Completion
  • Professional Sales Skills Development Program - category
  • B2B (Business to Business) Sales Professional Certification - method
  • Certified Retail Sales Manager - National Retail Federation (NRF)
  • LinkedIn Sales Solutions Certification – LinkedIn
  • Territory Management Essentials Training - system

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