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Skills

  • Change Management
  • Process improvement
  • Security systems
  • Security improvements
  • CI/CD Pipeline Optimization
  • First Aid/CPR
  • Organization
  • Trend forecasting
  • Customer service
  • Expense analysis

Work Experiences

  • Streamlined established processes by incorporating client and employee feedback.
  • Championed an initiative to reduce technical debt.
  • Achieved a 61% satisfaction rate.
  • Achieved a $32,000 project budget.
  • Achieved a 35% reduction in support tickets.
  • Created a centralized management capability by integrating warehouse management software applications.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Avoided fines and penalties.
  • Working with team members and customers to find workable solutions improved operations.
  • Reviewed existing invoicing, accounting, reporting, and data capabilities systems and provided updates to Associate Professional Application Delivery.

Summaries

  • Experienced IT manager with a strong understanding of infrastructure, security, and operations management.
  • Vendor management in program settings and vendor management in strategic planning settings.
  • Demonstrated success as an operational leader, articulate communicator, and skilled influencer capable of working across functions to define and meet project objectives.
  • Looking for a challenging position with room for advancement.
  • Achieved $4 cost savings for the organization.
  • Focused on providing robust, innovative, and forward-thinking solutions to meet customer needs.
  • Associate Professional Application Delivery is a hardworking and dependable Associate Professional Application Delivery who excels at risk assessment and performance reporting.
  • Analytical IT Manager capable of increasing efficiency and productivity through strategic plan development, delivery, and support.
  • Technical requirements have been successfully translated into business solutions in the past.
  • Security, operational processes, and system implementation procedures are all areas where he excels.

Accomplishments

  • Managed the deployment and continuous maintenance of application environments, consistently achieving 81% uptime in compliance with SLA agreements.
  • Delivered application performance analysis post-deployment, identifying and resolving bottlenecks that improved user response time by 46%.
  • Established cloud-based automated testing frameworks on procedure, reducing the average release cycle from 16 weeks to 16 days, ensuring faster go-to-market for features.
  • Led the execution of a cloud infrastructure migration to Asana, ensuring a 51% reduction in downtime during the transition and meeting all security benchmarks.
  • Collaborated with security teams to execute a thorough vulnerability assessment of applications, ensuring compliance with program and reducing security alerts by 22%.
  • Played a pivotal role in a $25,000 application scaling project, which increased system capacity by 57% and decreased latency by 84%, improving user experience.
  • Collaborated cross-functionally with product management and development teams to prioritize and deliver 17 high-impact features ahead of schedule, resulting in improved user satisfaction.
  • Effectively translated complex business requirements into actionable technical strategies, which reduced project backlog by 50% and expedited feature launches.
  • Developed and executed comprehensive regression test suites that led to a 58% decrease in post-release defects over 7 release cycles.
  • Managed end-to-end application delivery lifecycle, resulting in 68% faster delivery turnaround and Outstanding Service Award recognition for outstanding project outcomes.

Affiliations

  • Contributor, OWASP Foundation – Actively contributed to open discussions on application security practices, particularly in relation to GDPR compliance.
  • Member, Docker Community – Collaborated with other Docker users to optimize deployment strategies for legacy systems.
  • Member, International Institute of Business Analysis (IIBA) – Focused on aligning business analysis and software delivery to meet key organizational objectives.
  • Member of Tech Women Network – Engaged with a global community of women in tech, focusing on leadership in software delivery projects.
  • Microsoft DevOps Community Member – Contributed to continuous learning and implementation of Azure DevOps practices to accelerate product delivery.
  • Member, DevOps Institute – Continuously involved in learning and contributing to DevOps community best practices, including CI/CD and process automation.
  • Affiliated with PMI (Project Management Institute) – Pursued ongoing education in project management strategies, contributing to Agile and Scrum framework understanding.
  • Graduate of Lean Six Sigma Green Belt Certification – Applied lean principles to eliminate process bottlenecks in development workflows, reducing waste.
  • ALM (Application Lifecycle Management) Practitioner – Applied ALM techniques to align development goals with product management roadmaps.
  • Volunteer, Tech Mentorship Program – Acted as a mentor to junior developers in the implementation of efficient coding and delivery practices.

Certifications

  • Oracle Certified Professional: Java SE Developer - 2016
  • Certified Jenkins Engineer (CJE) - 2021
  • Apple Certified Associate (ACA)
  • Terraform Associate Certification - 2021
  • American Academy of Financial Management (AAFM)
  • ITIL Foundation Certification - 2021 Meridian
  • Advanced Certified ScrumMaster (A-CSM) – 2021
  • Puppet Certified Professional (PCP) - 2022
  • Certified Kubernetes Administrator (CKA) - Northwind, 2022
  • Certified DevOps Engineer Professional - HubSpot

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