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Skills

  • First Aid/CPR
  • Operational improvement
  • Advanced Written and Verbal Communication
  • Cost reduction strategies
  • Event planning and logistics
  • Expense report reconciliation
  • Bookkeeping
  • Dynamic prioritization and flexibility
  • Business operations
  • Report analysis

Work Experiences

  • Boosted collaboration by 22%.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Submitted expense reports and managed vendor correspondence to ensure accurate and timely accounting procedures and vendor services.
  • Coordinated the pre-planning of trips for Executive Director's Assistant's complex and frequently changing travel arrangements.
  • Communicated with high-level stakeholders.
  • Booked keynote speakers.
  • Compiled donor lists.
  • Used QuickBooks to create invoices, reports, and other deliverables on a monthly basis.
  • Co-supervised the development of an internal newsletter.
  • Achieved 55% savings in vendor costs.

Summaries

  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Accomplished assistant specializing in streamlining daily operations.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Cross-functional collaboration and process improvement are tasks that I am uniquely qualified to perform.
  • Executive Director's Assistant is a smooth and efficient Executive Director's Assistant who has experience improving executive productivity and business operations.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.
  • Adept at managing high-profile relationships.
  • Autonomous and reliable assistant enabling executives to focus on strategic priorities by handling day-to-day operations. Expertise includes document coordination, event logistics, and achieving ambitious targets on time and on budget.
  • Advanced proficiency in document management.
  • Achieved ambitious targets on time and on budget.

Accomplishments

  • Built and maintained detailed Excel reports to track KPIs and fundraising progress, allowing the executive team to make informed decisions and meet category.
  • Authored executive communications and bi-weekly internal newsletters, improving information flow across departments and enhancing transparency in leadership communications.
  • Implemented an advanced CRM system to track and manage communications with 6 donors, resulting in a 31% increase in donor retention.
  • Led coordination and logistics for 14 high-profile fundraising events, facilitating donor communications and vendor negotiations which contributed to initiative being met.
  • Collaborated with senior leaders and department heads to produce quarterly financial and performance reports, streamlining the report production process and reducing time-to-submit by 78%.
  • Played an essential role in the success of standard, managing communications and ensuring timely and successful completion.
  • Collaborated with team of 2 in the development of initiative.
  • Drafted and edited internal and external communications for the Executive Director, ensuring that all messaging was aligned with the organization’s strategic objectives.
  • Designed and delivered executive presentations, using program, which effectively communicated strategic initiatives to stakeholders and received positive feedback from board members.
  • Developed a system for prioritizing executive action items, ensuring that high-value objectives were completed 29% faster with no missed deadlines.

Affiliations

  • Legal Secretaries International Inc. (LSI)
  • Global Corporate Services (GCS)
  • Association of Certified Executive Assistants (ACEA)
  • Project Management Institute
  • Women in Management (WIM)
  • Association of Executive and Administrative Professionals (AEAP)
  • Administrative Professionals Conference (APC) Attendee
  • The Chartered Governance Institute
  • Nonprofit Technology Network (NTEN)
  • American Society of Administrative Professionals (ASAP)

Certifications

  • Salesforce
  • Customer Service Manager Certification (CSC)
  • Google Workspace Certification (formerly G Suite)
  • Certified Nonprofit Accounting Professional (CNAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Lean Six Sigma Green Belt Certification
  • Executive Leadership Support Forum Certification
  • Google Certified Professional Cloud Architect
  • Basic Presentation Design Certificate (PowerPoint, Keynote)
  • Notary Public Certification from Arizona

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