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Skills

  • Team management
  • Business operations
  • KPI Identification and Implementation
  • MS Office
  • Disaster Recovery Planning
  • Metadata management
  • Budgets
  • Supervision
  • Communications
  • Advanced Reporting Solutions (e.g., Power BI, Tableau)

Work Experiences

  • Solved process issues, improved operations, and provided excellent customer service.
  • Answered 5 calls per the past year to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with the analytics team to automate marketing performance reports, shortening generation time from 13 days to 12 hours.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Architected a data warehouse for predictive modeling.
  • Used a variety of computer languages and procedures to perform systems and data analysis.
  • Achieved results within the first 2019 years.
  • Collaborated with cross-functional teams, including BI developers and data architects, to migrate 12 TB of data to Azure Synapse, resulting in zero downtime during the transition.

Summaries

  • Created unified data warehouse environments.
  • Committed to data quality and accuracy, having developed systems that ensure compliance with industry standards and governance best practices.
  • A thoughtful strategist.
  • Data Warehouse Consultant with a knack for automating repetitive tasks and processes, freeing up vital resources and reducing human error by 40%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Data-driven consultant with significant experience in SQL optimization, reducing query execution times from 5 hours to just 14 minutes for large datasets.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Certified in Lean for data warehousing, ensuring all implementations meet industry standards for compliance and security.
  • Collaborative team player.

Accomplishments

  • Led the data warehouse migration to framework, resulting in 10% lower operational costs and enabling scalability for future data growth.
  • Delivered a Innovation Award-winning solution in collaboration with Cedar Works by designing a multi-phase data warehousing strategy that aligned with long-term corporate goals.
  • Collaborated with team of 11 in the development of program.
  • Spearheaded the implementation of a customer churn prediction model, leveraging big data technologies to forecast with 58% accuracy across 18 clientele.
  • Developed automation scripts for triggering ETL jobs post-data validation, thus eliminating 12 manual hours and reducing errors by 26% in data updates.
  • Reduced cloud storage costs by 50% by implementing lifecycle policies in the cloud-native data warehouse.
  • Implemented metadata management strategies which improved data lineage tracking and decreased time to resolve data lineage issues by 35%.
  • Redesigned ETL flows for a finance client, decreasing data load times by 59% and improving data availability for financial operations by 11 minutes.
  • Built a predictive data model for customer churn using QuickBooks, increasing the accuracy of churn prediction by 73% and contributing to a 21% improvement in customer retention.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Lions Club
  • Certified Analytics Professional (CAP)
  • Data Management Association International (DAMA)
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Azure Synapse Expertise Group Raleigh
  • International Association of Administrative Professionals
  • American Marketing Association
  • Enterprise Data Warehouse Strategy and Architecture Roundtable
  • Project Management Institute
  • Snowflake Data Superheroes Program

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Intelligence Professional (CBIP) by Transforming Data with Intelligence (TDWI)
  • Apple Certified Associate (ACA)
  • SAS Certified Advanced Analytics Professional
  • Certified Data Management Professional (CDMP, offered by DAMA International)
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • Google Cloud Certified - Professional Data Engineer
  • CompTIA Security+
  • Certified Public Accountant
  • Professional Scrum Product Owner I (PSPO I) by Scrum.org

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