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Skills

  • Ice resurfacing operations
  • Team management
  • Damage assessment and repair
  • Customer communication
  • Business operations
  • Inventory loss prevention strategies
  • Training and mentoring
  • Team Leadership
  • Mechanical troubleshooting
  • Adaptability in multi-purpose facilities

Work Experiences

  • Used procedure welding techniques to put parts and components together.
  • Oversaw standard processes and category machinery to avoid overloads and malfunctions.
  • Coordinated removal of ice surfaces.
  • Preventive maintenance was performed to maintain optimal productivity and extend the life of equipment by 2 years.
  • Assisted in setting up and maintaining ice rink surfaces, ensuring smooth and safe conditions for 11 skate sessions daily.
  • Advised managers on ice surface improvements during extreme weather, resulting in decreased maintenance costs by $78,000 per season.
  • Created shift schedules that optimized resurfacing coverage, allowing for a 34% increase in ice booking slots.
  • Accommodated 13 hockey leagues.
  • Coordinated ice resurfacing schedules.
  • Awarded President's Club for improving ice rink safety.

Summaries

  • Ice Skills Helper with 18 years of successful client relations and strategic planning experience.
  • Achieved a 44% reduction in accident rates.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Accomplished Ice Skills Helper proficient in mechanical troubleshooting and ice resurfacing operations, helping venues reduce ice grooming issues by 74% during major events.
  • Ready to take on repetitive tasks with zeal and inspect finished products for quality.
  • Award-winning Ice Skills Helper with extensive experience in preparing rinks for high-profile events, praised for attention to detail and a customer satisfaction rating improvement of 83%.
  • With over 6 years of experience in production roles, I am an astute Manufacturing professional.
  • Costs were consistently reduced while profits were increased.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Working long hours in difficult environments and completing tasks such as moving supplies, organizing products, and packaging shipments have all proven to be successful.

Accomplishments

  • Developed preventive maintenance strategies that increased the machine lifespan of ice resurfacing equipment by 48%.
  • Resolved product issue through consumer testing.
  • Worked closely with rink management and event organizers to adjust timelines and improve ice quality, accommodating over 10 attendees for major events.
  • Coordinated with event planners to design ice layouts for method, successfully maintaining ice quality for over 4 participants.
  • Resolved mechanical breakdowns of ice grooming machines, mitigating downtime by 73% during peak operating hours.
  • Optimized the ice resurfacing schedule to accommodate back-to-back events, improving ice condition consistency and reducing preparation time by 61%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with HVAC technicians to reduce rink condensation issues, minimizing ice irregularities and improving skate conditions by 52%.
  • Performed regular maintenance checks on Zamboni equipment, reducing potential disruptions and cutting downtime by 66%.
  • Effectively operated ice resurfacing and edging machinery during high-traffic events, maintaining optimal ice conditions for over 16 visitors.

Affiliations

  • National Zamboni Safety and Operations Course
  • International Ice Hockey Federation (IIHF) Membership
  • Certified Ice Maintenance Professional (CIMP) PMP
  • International Council of Nurses
  • Professional Sports Facilities Management Conference 2020
  • National Association of Collegiate Directors of Athletics (NACDA) – Ice Rink Facilities Division
  • International Facility Management Association (IFMA) - Skating Rink Maintenance Chapter
  • American Professional Zamboni Operator 2015
  • United States Ice Rink Association (USIRA)
  • American Association for Recreational Facilities Maintenance

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Refrigeration Piping Technician (RPT) - HVAC Excellence
  • Basic Refrigeration System Certification (BRSC) - Refrigeration Service Engineers Society
  • Certified Ice Technician (CIT) - Ice Skating Institute
  • Certified Sports Facility Operator (CSFO) - National Center for Spectator Sports Safety and Security
  • Certified Arena Manager (CAM) - U.S. Ice Rink Association
  • Environmental Health and Safety (EHS) Certification – Vantage

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