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Skills

  • Employee scheduling and shift optimization
  • Data-driven decision making
  • Recruitment
  • Daily Operational Oversight
  • Communications
  • Budgeting
  • Kitchen equipment operation and maintenance
  • Conflict resolution and mediation
  • Health and safety inspections
  • Kitchen staff coordination

Work Experiences

  • Collaborated with suppliers to negotiate contracts that resulted in a cost reduction of $17 annually without compromising on quality.
  • Consistently met operational standards in Portland.
  • Achieved a cost reduction of $12 annually.
  • Achieved a 38% rise in positive reviews.
  • Achieved a 50% increase in customer satisfaction.
  • Collaborated with event planners.
  • Achieved a 71% growth in weekly profit.
  • Collaborated with suppliers to negotiate contracts.
  • Championed an eco-friendly initiative.
  • Increased quality assurance by performing frequent line checks.

Summaries

  • Fast Food Manager is a dynamic Fast Food Manager with 13 years of experience in providing high-quality food services.
  • Using basic Portuguese skills, build relationships with patrons and employees.
  • Trained in food preparation and handling, inventory management, and customer service.
  • Customer experience is known to be enhanced by this dynamic presence.
  • Years of progressive leadership experience 17
  • Achieved 60% growth through partnerships.
  • To handle demanding performance reporting needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Kitchen Manager with a passion for working with high-performing teams.
  • Fast Food Manager with a track record of cutting costs, increasing productivity, and improving customer satisfaction.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Streamlined routine maintenance of kitchen equipment, reducing unscheduled downtime by 27% and improving overall workflow.
  • Developed a marketing campaign that drove a foot traffic increase of 70% during program.
  • Achieved a 18% increase in profit margins by introducing more cost-effective inventory management techniques.
  • Championed new digital ordering systems, reducing staff workload by 84% and increasing ordering accuracy.
  • Regularly conducted inventory audits that resulted in 9% reduction in stock loss and improved overall inventory accuracy.
  • Effectively reduced overtime expenses by 68% through schedule optimization and staffing realignment.
  • Effectively managed an emergency situation involving metric, implementing rapid response actions to minimize service disruption.
  • Identified and implemented new food preparation techniques, increasing the kitchen throughput by 55% and enhancing service time.
  • Recognized with Innovation Award for outstanding service and cleanliness standards due to consistent operational excellence in Phoenix.
  • Liaised with marketing teams to introduce seasonal promotions, driving a 54% growth in sales during key promotional periods.

Affiliations

  • International Council of Nurses
  • Society of Human Resource Management
  • National Safety Council's Food Safety Training
  • National Council of Chain Restaurants (NCCR) Member
  • Project Management Institute
  • Society for Foodservice Management (SFM)
  • Jaycees
  • Association of Information Technology Professionals
  • US Green Building Council (USGBC) Member for Sustainability Initiatives
  • Multunit Restaurant Technology Association

Certifications

  • Food Handler Certification Summit Group Portland
  • Managing Food Allergies in a Commercial Kitchen Certificate
  • Certified Restaurant Manager (CRM) by National Restaurant Association
  • Advanced Principles of Food Service Management Certification
  • CompTIA A+ Technician
  • Certified Restaurant Executive (CRE) by National Restaurant Association
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • Certified Operational Excellence in Food Service Management Harbor & Co.
  • Certified Hospitality Supervisor (CHS)
  • Certified Public Accountant (CPA)

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