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Skills

  • Invoice generation
  • Capital expenditure forecasting
  • First Aid/CPR
  • Team management
  • Process development
  • Planning and coordination
  • Public relations
  • Cross-functional team collaboration
  • Project organization
  • Inventory and supply oversight

Work Experiences

  • Aligned protocols with 2016 regulatory guidelines.
  • Certified 2 employees in disaster preparedness.
  • Improved productivity initiatives, account management, itinerary coordination, and client/leadership appointment scheduling.
  • Actively participated in leadership meetings to align building operations with broader organizational goals, leading to a 73% increase in operational efficiency.
  • Was in charge of billing, collection, and reporting for a metric office that generated over $5 per year.
  • Placed an order for office equipment and supplies after researching vendors and obtaining quotes.
  • Created professional letters, presentations, and spreadsheets that were free of errors.
  • Achieved results over a two years period.
  • Created department budgets by analyzing historical data, forecasting spending, and calculating actual costs.
  • Analyzed facility performance metrics.

Summaries

  • Director of Building Operations and team leader with 5 years of experience in metric settings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Successful in meeting and exceeding business objectives while satisfying customer needs.
  • Highly organized, with skills in task prioritization and deadline management.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Analytical in maximizing productivity, efficiency, and service quality across multiple offices in a variety of settings.
  • Looking forward to taking on a new challenge with a successful team.
  • Proficient in promoting system by leveraging quality assurance and vendor management knowledge.
  • With 15 years of experience building skilled teams and streamlining processes, I am detail-oriented and dependable.
  • OSHA certified

Accomplishments

  • Successfully negotiated vendor contracts, resulting in 6 savings annually and improved service levels across 14 facilities.
  • Supervised the execution of capital improvement projects worth $8, ensuring all renovations were completed within 18 months and under budget.
  • Facilitated seamless integration of green building technologies, reducing the carbon footprint of 3 properties by 53%.
  • Revamped the emergency lighting and generator system, ensuring compliance with safety standards and improving power reliability by 37%.
  • Achieved a 81% reduction in operational expenses by renegotiating vendor contracts and streamlining service agreements.
  • Increased tenant satisfaction scores by 55% through refining communication and response protocols for maintenance issues.
  • Augmented recycling program participation by 20%, diverting 4 in waste annually and earning recognition for sustainable practices.
  • Oversaw the replacement of outdated equipment, reducing repair costs by 80% while boosting operational efficiency.
  • Developed a utility management program that decreased water consumption by 66%, contributing to significant long-term cost reductions.
  • Improved work order resolution times by 33% through deploying a mobile-friendly service tracking app for 3 properties.

Affiliations

  • Member, OSHA’s Construction Safety & Health Program, specialized in implementing up-to-date safety compliance rules.
  • Attended Professional Development Workshops for Advanced Building Systems held by Beacon Labs, building expertise in building automation and cloud-based solutions.
  • CPMM Certification, Certified Plant Maintenance Manager from Association for Facilities Engineering (AFE), highlighting capabilities in preventative maintenance planning and execution.
  • Member, U.S. Green Building Council (USGBC), contributing to LEED projects and incorporating sustainable building solutions into practice.
  • Chair, Facilities and Maintenance Supervision Committee, facilitating best practices in operations and personnel management.
  • Member, Energy Managers Association (EMA), implementing energy-saving solutions leading to quantifiable cost reductions.
  • Member, International Code Council (ICC), assisting in the interpretation and application of commercial building codes.
  • Facilitator, Annual Safety Protocols Workshop, training multiple teams on emergency preparedness and preventative procedures.
  • Professional Engineering (PE) License, focused on facility management and building systems optimization.
  • Certified Energy Manager (CEM), signifying proficiency in maximizing operational efficiencies and reducing environmental impact.

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Fire Protection Specialist (CFPS) - program
  • CompTIA Network+
  • Certified Energy Auditor (CEA) – Association of Energy Engineers (AEE)
  • BOMA Building Energy Efficiency Program (BEEP) Certificate - Building Owners and Managers Association (BOMA)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Office Specialist (MOS)
  • CompTIA A+ Technician
  • Performance Management in Building Services Certification - The Chartered Institute of Building (CIOB)
  • Master Facility Executive (MFE) Certification - International Facility Management Association (IFMA)

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