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Skills

  • Creating project resource forecasts
  • Preventive maintenance planning
  • Safety protocols
  • Organization
  • Preventing inflow and infiltration issues
  • Problem resolution
  • Effectively conducting sanitary inspections
  • GPS mapping for sewer systems
  • Budgeting for sewer system upgrades
  • Leading 17-person installation teams

Work Experiences

  • Coordinated with local municipalities.
  • Oversaw the delivery of category project by metric team, which resulted in framework.
  • Went out to residential and commercial customers to perform septic system maintenance.
  • Applied trenchless sewer repair methodologies.
  • Collaborated with 17 team members to ensure timely completion of sewer line installations, consistently meeting project deadlines ahead of the past year.
  • Adhered to all safety protocols during excavation.
  • Achieved a 53% reduction in materials waste.
  • Carefully planned project resources and needs.
  • Consistently met project deadlines ahead of several months.
  • Accurately diagnosed sewer system issues.

Summaries

  • Accurate reporting.
  • Accomplished Sewer Technician with 9 years of training and mentoring experience, increasing junior technicians’ productivity on service calls by 70% in 2019.
  • Collaborated with civil engineers to design sewer systems.
  • Consistently upsold high-value sewer treatment solutions.
  • Decreased recurring service calls by 78%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Sewer Technician is a multi-talented Sewer Technician who is consistently rewarded for planning and operational improvements.
  • Certified Sewer Technician with extensive experience in CCTV inspections, identifying and resolving sewer defects with astonishing 63% accuracy.
  • Conducted accurate CCTV inspections.
  • Adept Sewer Technician skilled in collaboration.

Accomplishments

  • Obtained Lean which enabled the company to improve sewer inspection processes using advanced visual diagnostics.
  • Resolved over 6 customer complaints regarding sewage backups by implementing sustainable long-term repair recommendations.
  • Executed sewer system improvement initiatives that resulted in a 42% reduction in system failures compared to prior year benchmarks.
  • Utilized CCTV inspection systems to accurately pinpoint blockages, resulting in minimum excavation and labor savings of $17.
  • Trained new hires and junior inspectors on CCTV sewer inspection technology, leading to a 15% improvement in first-time resolution rates.
  • Routinely worked with city's GIS (Geographic Information System) to provide enhanced sewer line data used in planning future expansions in urban areas.
  • Initiated improvements to block inspection processes that reduced sewer repair costs by $18 annually.
  • Collaborated with municipal engineers to design and oversee a 16 sq. Ft. Sewer infrastructure project while staying compliant with metric, decreasing project delays by 3 weeks.
  • Completed thorough assessments using CCTV technology, reducing system-wide blockages by 85% and improving flow rates in high-traffic areas.
  • Performed root cause analysis for complex sewer line failures, which resulted in preventative action that reduced emergency fixes by 30%.

Affiliations

  • International Union of Operating Engineers (IUOE)
  • Certified Wastewater Treatment Operator metric
  • Local Workforce Development Sewer Tech Apprentice Program 2019
  • Pipe Users Group of America (PUGA)
  • Stormwater and Wastewater Association Atlanta
  • Plumbing-Heating-Cooling Contractors Association (PHCC)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Municipal Utility Workers Association Boston
  • Occupational Safety and Health Administration (OSHA) Certified Confined Space Entry Program

Certifications

  • OSHA 30-Hour Construction Safety and Health Certification
  • Backflow Prevention Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Septic System Inspector process
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Trenching and Excavation Competent Person Certification
  • Concrete Pipeline Joint Testing Certification
  • Project Management Professional (PMP)
  • Certified Leak Detection Technician

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