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Skills

  • Procedure equipment
  • Cross-Collaboration with Election Officials
  • Electoral Software Proficiency (Power BI)
  • Multitasking
  • Process improvement
  • Documentation and recordkeeping
  • Relationship development
  • Ballot Distribution
  • MS Office
  • Team coordination

Work Experiences

  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Accurately reported results.
  • Achieved certified election results.
  • Communicated high-level decisions from the election board.
  • Assisted in the cleanup of election equipment.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Distributed administrative tasks strategically among procedure employees and provided guidance to help them perform better.
  • Communicated high-level decisions from the election board to 14 staff during election day operations.
  • Checked in over 8 voters within a 5-hour shift using ServiceNow, maintaining recordkeeping accuracy under strict time constraints.
  • Achieved 85% reduction in voter wait times.

Summaries

  • Accomplished Election Worker with a proven track record of reducing voter wait times by 74% through effective polling station management and operational coordination.
  • Election Worker with 16 years of successful performance reporting and project management experience.
  • Analytical thinker with strong review skills.
  • Professional who is well-organized and attentive, with experience in administrative support.
  • Achieved zero material shortages.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and system writing, are all assets.
  • Clear understanding of vendor management and cross-functional collaboration as well as budget management training.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Election Worker is a multi-talented Election Worker who is consistently rewarded for planning and operational improvements.
  • Applied an analytical approach.

Accomplishments

  • Led post-election audits of ballot counts, resolving discrepancies with an accuracy rate of 78%, improving the integrity of vote tabulation processes.
  • Handled voter concerns and questions efficiently, addressing issues for over 12 individuals on election day with a satisfaction rate of 15%.
  • Collaborated with election officials to implement new voter registration systems, resulting in a 40% decrease in processing errors.
  • Assisted in the coordination and effective training of poll workers, ensuring 13% adherence to established protocols and election-day processes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Processed over 9 absentee ballots while ensuring compliance with all local and federal regulations, maintaining 48% accuracy in ballot handling.
  • Collaborated with team of 11 in the development of program.
  • Provided process improvement suggestions and corrective feedback from previous election outcomes, reducing systemic issues by 67%.
  • Prepared and submitted election night reports to county officials, ensuring data accuracy and timely transfer of voter turnout and ballot counts.
  • Helped coordinate post-election debriefing sessions to review challenges and propose solutions aimed at improving efficiency for future elections.

Affiliations

  • National Poll Worker Recruitment Program
  • Committee for Fair Access to Voting
  • Lions Club
  • American Marketing Association
  • Election Verification Network (EVN)
  • Project Management Institute
  • Society of Women Engineers
  • Rotary International
  • American Medical Informatics Association
  • Election Technology Standards Association

Certifications

  • Data Security for Election Systems Certification - 2016
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified in Polling Station Management - Cedar Works
  • CompTIA A+ Technician
  • State-Specific Election Officials Certification (e.g. Texas Election Officials Certification) - 2024
  • SHRM Certified Professional (SHRM-CP)
  • Election Reporting and Accuracy Certification - Microsoft Excel
  • Certified Dispute and Grievance Resolution for Political Elections - 2023
  • Certified Emergency Management Professional for Election Workers - 2015

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