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Skills

  • Lead re-engagement strategies
  • Lead qualification
  • Cash application
  • Codes reviewing
  • Email marketing automation - ServiceNow
  • Market research and analysis
  • Supervision
  • Aging reports analysis
  • Negotiation skills
  • Customer service

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted Account Development Representatives in properly applying customer remittances while working with Account Development Representative.
  • Oversaw the delivery of category project by metric team, which resulted in system.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved this within the first 14 months in 2023.
  • Achieved 66% lead-to-opportunity conversion rate.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results in 2024.
  • Analyzed market trends.
  • Actively prospecting and qualifying leads.

Summaries

  • Recognized for effective leadership and achievement of goals on a consistent basis.
  • Competent Accounts Receivable Specialist with 10 years of experience in high-volume environments performing all accounts receivable functions.
  • Account Development professional with experience in sales process optimization.
  • Achieved seamless handoffs.
  • Within Miscellaneous, senior Account Development Representative and outstanding performer in workflow optimization and data analysis.
  • Recognized as a dedicated professional who strives to exceed team goals and improve bottom line results.
  • Accounts Receivable Specialist with 16 years of experience in the accounts receivable function.
  • Achieved 68% higher close rates.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Regularly achieved 50% of monthly quota by consistently engaging under-served vertical markets and delivering value-driven outreach.
  • Maintained 67% or better email engagement rates using personalized video messaging tools, increasing inbound conversation rates.
  • Surpassed monthly targets for 3 consecutive months by identifying and contacting key decision-makers across target accounts.
  • Developed industry-specific B2B sales strategies, leading to a 28% increase in overall deal size.
  • Facilitated cross-functional collaboration with the marketing department to align messaging, resulting in a 46% uplift in lead generation efficiency.
  • Cold-called 2 accounts daily and nurtured relationships across 7 verticals, resulting in a 47% opportunity conversion rate.
  • Achieved a 34% increase in qualified leads for new product launches through persistent engagement and targeted account outreach.
  • Analyzed market trends and competitive landscape to create tailored sales pitches, increasing conversion rates by 54% within two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted detailed account research and pre-qualification processes, improving lead-to-opportunity conversion by 27%.

Affiliations

  • Network of Executive Women (NEW)
  • Techstars Global Community
  • Women in Revenue
  • Account Development Networking Group
  • Salesforce Trailblazer Community
  • HubSpot Academy Certified Network
  • Association of Information Technology Professionals
  • LinkedIn Sales Navigator User Group
  • Global Inside Sales Association (GISA)
  • Association for Computing Machinery

Certifications

  • Strategic Selling and Negotiation Certification - method
  • LinkedIn Sales Navigator Mastery Certification - standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Advanced Sales Enablement Certification - category
  • HubSpot Sales Software Certification - HubSpot
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Inbound Marketing Professional - HubSpot Academy
  • CompTIA Network+

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