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Skills

  • Cross-functional team leadership
  • Compliance culture improvement
  • Supervision
  • Communication with External Auditors
  • Compliance technology tools (e.g., SAP)
  • First Aid/CPR
  • Risk analysis
  • Audit Support
  • Food Safety Compliance
  • Regulatory compliance

Work Experiences

  • Oversaw quality programs aimed at reducing late compliance activities.
  • Authored compliance manuals and instructional guidelines that enhanced staff awareness and reduced compliance breach incidents by 61%.
  • Had an excellent attendance record and was always on time for work.
  • Worked with clients to identify and target inefficiencies in risk and business controls, as well as process gaps and workflow inconsistencies.
  • Transported Microsoft Excel to 18 months customer locations.
  • Collaborated with the legal department.
  • Achieved successful clearance with no violations.
  • Answered 7 calls per two years to help customers with their questions and concerns.
  • Collaborated with the legal department to update the company’s compliance policies, aligning them with new state and federal laws enacted in 2020.
  • Ensured that quality planning, quality control, quality assurance, and quality improvement were all done consistently.

Summaries

  • Boosted efficiency by 37%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Regulatory Compliance Officer is a multi-talented Regulatory Compliance Officer who is consistently rewarded for planning and operational improvements.
  • Advised on critical compliance scenarios.
  • Adept at ensuring full audit readiness.
  • Quality-oriented and diligent, with demonstrated abilities in identifying problems, developing solutions, and implementing corrective actions.
  • Conducted compliance reviews across Chicago.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved full compliance ratings for 17 years.
  • Knowledgeable Compliance Manager with a track record of developing policies, leading training programs, and managing compliance reporting.

Accomplishments

  • Developed a quarterly internal audit schedule that resulted in continuous compliance with standard, with no significant findings during one year.
  • Led a team of 16 in the successful completion of initiative, ensuring compliance with state and federal regulations.
  • Advised senior leadership on regulatory changes related to program, enabling the organization to minimize non-compliance risks and avoid penalties.
  • Drove collaboration between departments and instituted clear compliance objectives, ensuring 15% achievement of all regulatory requirements on time.
  • Successfully implemented new compliance metrics that improved tracking of regulatory obligations and reduced reporting errors by 69%.
  • Collaborated with team of 12 in the development of metric.
  • Resolved product issue through consumer testing.
  • Collaborated with cross-functional teams to update compliance policies, ensuring adherence to metric with system% across 16 departments.
  • Developed comprehensive compliance reports for 13 audits, contributing to corrective action plans that reduced non-compliance risks.
  • Modernized the compliance training program, raising company-wide regulatory awareness and increasing compliance adherence by 20%.

Affiliations

  • National Association for Business Resources (NABR)
  • Institute of Internal Auditors (IIA)
  • Risk & Insurance Management Society (RIMS)
  • Association of Government Accountants (AGA)
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • Regulatory Affairs Professionals Society (RAPS)
  • Council on Licensure, Enforcement and Regulation (CLEAR)
  • Project Management Institute
  • Association for Computing Machinery

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified in Risk and Information Systems Control (CRISC)
  • Financial Services Regulatory Compliance Management (FSRCM) Certification
  • Certificate in Consumer Data Protection and Compliance
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Certified Fraud Examiner (CFE)
  • Certified Information Security Manager (CISM)
  • Certified in Healthcare Compliance (CHC)
  • Microsoft Certified Systems Engineer (MCSE)

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