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Skills

  • Information gathering
  • Supervision
  • Team management
  • Benchmarking regulatory standards
  • Product Recall Process
  • Compliance tracking system implementation
  • MS Office
  • Audit Support
  • Document reviews
  • Internal Audits

Work Experiences

  • Achieved a 71% reduction in non-compliance incidents.
  • Collaborated with legal and operations teams to revamp policies for a new Salesforce rollout, ensuring full regulatory adherence within 6 months.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Authored compliance manuals.
  • Transported Microsoft Excel to 18 months customer locations.
  • Conducted due diligence reviews across Boston, identifying 14 critical regulatory gaps and spearheading remediation efforts.
  • Aligned with method.
  • Collaborated with category customers to determine their needs and deliver program service.
  • Worked with the contract team to review client contracts and facilitate compliance training for employees.
  • Collaborated with legal teams.

Summaries

  • Strengths in quality assurance and vendor management backed up by Banking and Financial Services training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Regulatory Compliance Officer is a multi-talented Regulatory Compliance Officer who is consistently rewarded for planning and operational improvements.
  • Adept at ensuring full audit readiness.
  • Achieved awards like the President's Club for compliance best practices.
  • Costs were consistently reduced while profits were increased.
  • Certified compliance expert with a knack for building comprehensive, company-wide compliance initiatives. Delivered a 79% improvement in regulatory audit scores by spearheading process changes.
  • Advised on critical compliance scenarios.
  • Certified compliance expert.
  • Achieved zero non-compliance issues.

Accomplishments

  • Developed a quarterly internal audit schedule that resulted in continuous compliance with standard, with no significant findings during one year.
  • Conducted risk assessments to anticipate and mitigate regulatory challenges in Portland, reducing exposure by 26%.
  • Collaborated with the legal department to ensure alignment with upcoming framework changes, mitigating future litigation risks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 12 in the development of metric.
  • Advised senior leadership on regulatory changes related to program, enabling the organization to minimize non-compliance risks and avoid penalties.
  • Developed comprehensive compliance reports for 13 audits, contributing to corrective action plans that reduced non-compliance risks.
  • Overhauled compliance program, achieving a 73% reduction in regulatory violations during initiative audits in 2021.
  • Identified non-compliance risks in Seattle and proposed mitigation solutions that decreased exposure by 71%.
  • Championed an organizational-wide initiative to improve audit readiness, enhancing compliance review results by 66%.

Affiliations

  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association
  • Association of Information Technology Professionals
  • Freemason
  • Society for International Affairs (SIA)
  • International Compliance Association (ICA)
  • American Society of Safety Professionals
  • Healthcare Compliance Association (HCCA)
  • Risk & Insurance Management Society (RIMS)
  • International Organization for Standardization (ISO)
  • National Association for Business Resources (NABR)

Certifications

  • Governance, Risk, and Compliance (GRC) Professional Certification
  • Certified Public Accountant
  • Certified Compliance and Ethics Professional (CCEP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Enterprise Risk Professional (CERP)
  • Professional in Business Analysis (PMI-PBA)
  • Certified Professional Compliance Officer (CPCO)
  • Certified Regulatory Compliance Manager (CRCM)
  • Certified Data Protection Officer (CDPO)
  • Certified Regulatory Professional (CRP)

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