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Skills

  • Budgets
  • Documentation
  • MS Office
  • Team building
  • KPI performance improvement
  • Market analysis for carrier selection
  • Shipping and receiving
  • Inventory tracking system automation
  • Customer service
  • Lean Methodology Implementation

Work Experiences

  • Achieved $5 in annual savings.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with cross-functional teams to coordinate shipments and improve the accuracy of delivery schedules, resulting in a 26% decrease in delays.
  • Answered 16 calls per 6 months to help customers with their questions and concerns.
  • Achieved a 38% improvement in lead times.
  • Looked for industry trends on social media and through online sources.
  • Transported ServiceNow to several months customer locations.
  • Achieved Innovation Award from corporate leadership for successful completion of framework logistics project ahead of schedule and under budget.
  • Achieved a 66% reduction in fuel consumption.

Summaries

  • Cut delays by 24%.
  • Self-motivated Logistics Manager with exceptional inventory control and problem-solving abilities.
  • Exceptional at coordinating paperwork and processing payments.
  • Cut order processing errors by 73%.
  • Lead Logistics Coordinator is a multi-talented Lead Logistics Coordinator who is consistently rewarded for planning and operational improvements.
  • Consistently exceeded KPIs.
  • Customer-focused logistics professional.
  • Adapts quickly to the changing needs of fast-paced, growing businesses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Achieved a 52% drop in complaints.

Accomplishments

  • Improved customer special-order processing efficiency by 45%, enhancing relationships with high-volume clients.
  • Improved inbound and outbound freight scheduling, which saved 11 hours of manual labor per week and reduced shipment delays by 75%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with IT to integrate automated inventory tracking systems, reducing manual adjustments by 34% and increasing accuracy.
  • Synchronized multi-modal shipping efforts, ensuring transit timelines were met on over 10 orders each week during peak season.
  • Directed HubSpot implementation for warehouse management, resulting in a 18% reduction in order-processing time.
  • Deployed demand forecasting models, preventing stockouts and ensuring alignment with seasonal trends, leading to a 45% increase in order fulfillment accuracy.
  • Trained and mentored 12 new logistics coordinators, elevating team efficiency by 37%.
  • Utilized data-driven insights to categorize inventory more effectively, decreasing picking errors by 83% and improving customer satisfaction.
  • Optimized vehicle loading processes to increase payload efficiency, leading to a fuel cost savings of $9 per quarter.

Affiliations

  • American Society of Safety Professionals
  • ISO 9001:2015 Lead Auditor Certification for Logistics Operations
  • Certified International Supply Chain Professional (CISCP)
  • Active Contributor to Logistics Management Global Forum
  • International Council of Nurses
  • Member of Retail Industry Leaders Association Supply Chain Group
  • Association of Information Technology Professionals
  • Toastmasters
  • Society of Women Engineers
  • American Marketing Association

Certifications

  • Certified Supply Chain Professional (CSCP)
  • DOT Hazardous Materials Transportation Certification
  • Certified in Logistics, Transportation, and Distribution (CLTD)
  • Professional Logistics Manager (PLM)
  • ServSafe
  • Certified Global Logistics Manager (CGLM)
  • Supply Chain Analytics Certification
  • TMS (Transportation Management System) Operations Certification
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)

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