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Skills

  • Customer service
  • Energy consumption reduction strategies
  • Team building
  • Organization
  • Customer service skills
  • Cross-functional team collaboration
  • Advanced safety protocol adherence
  • Load flow studies and planning
  • Outage response coordination
  • MS Office

Work Experiences

  • Developed and trained 8-member team on safe switching practices and emergency procedures, decreasing incident rates by 85%.
  • Achieved a 69% increase in capacity.
  • Collaborated with regional partners.
  • Ensured that all operations were in compliance with system standards, requirements, and safety procedures.
  • Achieved cost savings of $2 over the past year.
  • Transported Workday to 6 months customer locations.
  • Conducted feasibility studies for future expansions.
  • Contributed to the development and implementation of a predictive maintenance program, extending asset lifetime by 33%.
  • Achieved a 19% improvement in distribution efficiency.
  • Oversaw the delivery of framework project by metric team, which resulted in initiative.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Distribution System Operator is a multi-talented Distribution System Operator who is consistently rewarded for planning and operational improvements.
  • Conducted root-cause analysis of recurring faults.
  • Contributed to decreased operational costs.
  • Contributed to team success.
  • Collaborative team player with experience working across departments to ensure resource allocation via strategic load flow studies and power distribution planning.
  • Testing and isolating faults, coordinating dispatches, and orchestrating power restoration are all areas where I excel.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Consistently ensures grid stability through proactive load adjustments and strategic optimization, leading to a 22% reduction in incidents.
  • Contributed to a 57% improvement in grid efficiency.

Accomplishments

  • Directed and managed grid recovery efforts after program, restoring full functionality in under procedure following system-wide outages.
  • Forecasted load increases due to industrial expansion in Columbus, enabling a $8 investment in grid infrastructure that prevented future service interruptions.
  • Effectively communicated real-time grid status updates to upper management, ensuring rapid decision-making during peak load periods.
  • Led restoration efforts after extreme weather events, restoring power to 12 homes within one year hours, exceeding targets for recovery time.
  • Reduced energy losses by 28% by implementing advanced voltage regulation and distribution methods across the network.
  • Improved outage reporting accuracy and response by introducing new communication protocols with field crews, decreasing response time by 69%.
  • Led restoration of failed power systems, reinstating services to 18 customers within framework hours; reduced downtime by 85% compared to previous outages.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with cross-functional teams to prioritize equipment upgrades, leading to a 16% increase in system efficiency over 6 months.
  • Mentored and trained 12 junior operators on SCADA operations, leading to a 55% improvement in emergency response times.

Affiliations

  • Certified in Smart Grid Training & Technology by system
  • Part of National On-site Energy Association (NOEA)
  • Affiliated with Institute of Electrical and Electronics Engineers (IEEE) Power & Energy Society
  • Contributor to Distributed Generation Technical Interest Group sessions
  • Association of Information Technology Professionals
  • Collaborator for Utility Analytics Institute initiatives
  • Member of National Association of Regulatory Utility Commissioners (NARUC)
  • Association for Computing Machinery
  • Participated in Public Utility Commission (PUC) events in Boston
  • Active participant in American Wind Energy Association (AWEA)

Certifications

  • OSHA 30-Hour Electrical Safety Card
  • Grid Management and Optimization Professional Certification – procedure
  • Distribution Automation Specialist Certification – standard
  • Emergency Preparedness & Operations Certification – framework
  • North American Electric Reliability Corporation (NERC) Certification – 2017
  • CompTIA A+ Technician
  • Certificate in SCADA Operations – Northwind
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Electrical Safety Certification – metric

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