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Skills

  • Cognitive-behavioral therapy (CBT)
  • Cross-disciplinary collaboration
  • Developing educational materials and workshops
  • Active listening and empathy
  • Addiction counseling
  • Goal setting
  • Providing community referrals
  • Business operations
  • Customer service
  • Supervision

Work Experiences

  • Achieved a 90% completion rate for clients undergoing intensive treatment programs, exceeding the program's benchmark for success.
  • Achieved a 30% reduction in onboarding time.
  • Collaborated with a multidisciplinary team.
  • Looked for industry trends on social media and through online sources.
  • Conducted 50+ intake assessments per month, ensuring accurate diagnosis, treatment planning, and client engagement.
  • Transported Salesforce to two years customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Provided counseling and support to clients who were abusing drugs or alcohol.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 95% attendance rate for group therapy sessions.

Summaries

  • Collaborative professional adept at working with probation officers to maintain an 85% compliance rate for court-ordered addiction treatment programs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Passionate about providing resources and support to patients who are dealing with substance abuse issues.
  • Achieved measurable improvements in client mental health.
  • Treatment Counselor with framework certification and a desire to assist metric patients is qualified.
  • Boosted staff development by 30%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Assisted clients in psychological distress.
  • Adept at family therapy and mediation, assisting clients and their families in resolving conflict and establishing supportive environments for long-term recovery.

Accomplishments

  • Improved overall client compliance with treatment schedules by implementing a seamless client communication system, reducing absenteeism by 84%.
  • Developed personalized treatment plans in collaboration with a multidisciplinary team, improving client outcomes and increasing attendance at therapy sessions by 57%.
  • Worked collaboratively with community outreach teams to raise awareness about substance abuse services, resulting in a 28% increase in referral rates.
  • Collaborated with team of 10 in the development of framework.
  • Instrumented group therapy protocols that improved the open sharing of experiences, thereby increasing group cohesion and trust by 69%.
  • Achieved 85% compliance for court-mandated treatment programs by closely collaborating with probation officers and legal advocates.
  • Initiated aftercare programs, creating sustainable support structures with a 68% success rate in helping clients maintain long-term recovery.
  • Led family therapy sessions as part of a holistic treatment approach, improving overall family communication and support for clients by 22%.
  • Facilitated successful client referrals to external resources—such as housing and employment services—leading to a 30% improvement in client self-sufficiency.
  • Trained junior counselors on applying motivational interviewing and other therapeutic techniques, leading to measurable improvements in their client management.

Affiliations

  • Association for Behavioral and Cognitive Therapies (ABCT) system
  • National Association of Alcoholism and Drug Abuse Counselors (NAADAC) procedure
  • Substance Abuse Professionals Administrators Association (SAPAA) initiative
  • Licensed Independent Substance Abuse Counselor (LISAC) by procedure in 2021
  • Certified Clinical Trauma Professional (CCTP) Certification, Credentialed by Ironclad Systems in 2021
  • Society of Women Engineers
  • Member of the Motivational Interviewing Competency Group (MICG) 2016
  • Project Management Institute
  • Freemason
  • National Alliance on Mental Illness (NAMI) category

Certifications

  • Certified Employee Assistance Professional (CEAP)
  • First Aid/CPR Certified
  • Board Certified TeleMental Health Provider (BC-TMH)
  • Certified Recovery Residence Administrator (CRRA)
  • Certified Addiction Specialist (CAS)
  • Apple Certified Associate (ACA)
  • Licensed Clinical Social Worker (LCSW)
  • Certified Trauma Service Specialist (CTSS)
  • Certified Mental Health Technician (CMHT)
  • Microsoft Certified Systems Engineer (MCSE)

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