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Skills

  • Inventory management
  • Community Resource Networking
  • Customer service
  • Stakeholder relationship management
  • Customer relationship management (CRM) using Salesforce
  • Cross-functional team collaboration
  • Collaborative problem-solving with community leaders
  • Security systems
  • Planning and coordination
  • Clear writing for reports and outreach materials

Work Experiences

  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Achieved 50% growth in community engagement.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding to phone inquiries.
  • Assisted in drafting grant proposals and completing applications that secured $7 in funding for community development initiatives.
  • Collaborated with interdisciplinary teams to put care plans into action.
  • Assisted in drafting grant proposals.
  • Suggested making better life choices to improve the client's outcomes.
  • Kept my category knowledge up to date by doing project management and process improvement.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved 15% increase in engagement.

Summaries

  • Workday and Microsoft Excel experts with exceptional interpersonal skills.
  • Expert in program with a strong aptitude for streamlined and spearheaded.
  • Initiative and process have a proven track record.
  • Accomplished Community Outreach Assistant with a proven ability to increase program awareness by 79% through the development of personalized outreach materials and communications strategies.
  • Knowledge of SAP in depth, as well as strategic planning and data analysis abilities.
  • Ability to recognize method issues and integrate initiative solutions to achieve metric.
  • Well-versed in vendor management and always looking for new ways to improve strategies and help.
  • Motivating leader who has built and managed standard teams in the past.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Achieved 60% growth in engagement on SAP.

Accomplishments

  • Developed and implemented community outreach programs that resulted in a 81% improvement in public engagement and awareness.
  • Coordinated outreach campaigns that targeted underserved populations and achieved a 16% increase in service utilization rates.
  • Promoted the organization’s message through 14 distribution channels, achieving coverage in 8 media outlets and improving public outreach visibility.
  • Mentored volunteers on communication and engagement practices, boosting the volunteer retention rate by 47%.
  • Streamlined program intake processes, reducing wait times for community members seeking services by 27% and improving client satisfaction.
  • Implemented data-driven outreach strategies using Microsoft Excel, which led to the identification of key community needs and improved engagement by 69%.
  • Directed recruitment efforts for a major outreach project, resulting in an increase in volunteer numbers by 73% in 2015.
  • Developed and maintained strong relationships with municipal officials to secure regulatory support for outreach initiatives, accelerating program approval time by the past year.
  • Organized 8 community events, bringing awareness to system and drawing in over 3 attendees.
  • Served as a liaison between local organizations and the community, strengthening intergroup cooperation and securing 13 partnerships.

Affiliations

  • Member, Grassroots Leadership Academy, honing skills in mobilizing communities for outreach initiatives.
  • Member, Coalition for Community Schools, focusing on integrated support services and community engagement through educational programs.
  • Founding Member, Local Community Organizers Meetup, with a mission to share best practices and network with professionals in the outreach space.
  • Member, Social Media for Nonprofits, attending workshops to enhance digital engagement strategies for nonprofit community programs.
  • Member, Association for Fundraising Professionals (AFP), implementing strategies learned from AFP workshops in successful community fundraising campaigns.
  • Member, Young Nonprofit Professionals Network (YNPN), contributing to projects and participating in leadership development training for community engagement.
  • Certified in Digital Strategy for Community Engagement through program, focusing on social media outreach for community development.
  • Participant, Community Organizers Mentor Program, attending sessions with industry leaders to enhance skills in stakeholder management and outreach strategy.
  • Alumni, Certificate in Civic Leadership from program, implementing knowledge in designing community service initiatives.
  • Volunteer Organizer, framework, successfully planned and executed community awareness events engaging over 9 attendees.

Certifications

  • Certificate in Event Planning and Management - Northwind
  • Salesforce
  • Community Outreach Specialist Certificate Beacon Labs
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Bilingual Communication Skills Certificate German - Summit Group
  • Project Management Professional (PMP)
  • Certificate in Grant Writing and Proposals Meridian
  • Nonprofit Leadership and Management Certificate - Vantage

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