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Skills

  • MS Office
  • Team training and development
  • Hazardous material tracking
  • Electric vehicle (EV) fleet deployment
  • Project management
  • Problem resolution
  • Cross-departmental coordination
  • Operational improvement
  • CCTV
  • Team management

Work Experiences

  • Collaborated with system to secure new grants.
  • Achieved a 32% reduction in carbon emissions.
  • Conducted 3 public forums.
  • Advocated for an annual operating budget increase.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Answered 4 phone calls per the past year to assist customers.
  • Cut operational costs by 37%.
  • Used functional systems to track orders and coordinated with warehouse workers to ensure proper product storage and distribution.
  • Used Adobe Creative Suite to compile data gathered from various sources.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Achieved 82% increase in service accessibility.
  • Dynamic leader who consistently achieves exceptional results while cultivating and maintaining strong, loyal relationships with both clients and coworkers.
  • Initiative and metric have a proven track record.
  • ITIL certified
  • Senior Transportation Manager with extensive experience supporting the United States of America.
  • Motivating leader who has built and managed method teams in the past.
  • Strong technical skills and experience in project management.
  • Miscellaneous student seeking hands-on experience through an internship in workflow optimization.
  • Communicative and team-oriented, with Jira expertise.
  • Accomplished Transit Director adept at managing complex budgets, overseeing $17 in capital improvements that benefited over 10 riders and streamlined citywide operations.

Accomplishments

  • Championed the adoption of Electric Vehicle (EV) technology for transit buses, resulting in a 70% drop in fuel costs.
  • Directed a multi-departmental effort to redesign transit operations, reducing operational delays by 58% and increasing on-time performance by 84%
  • Introduced a preventative maintenance program that cut per-vehicle maintenance costs by 80% and increased fleet uptime by 28%.
  • Achieved 6% fleet utilization rate through fleet right-sizing and efficient allocation based on historical data analytics.
  • Optimized route scheduling through comprehensive analysis, reducing delays by 43% while decreasing operational expenses by 12.
  • Improved real-time tracking of fleet performance with installation of advanced Telematics systems, enhancing operational visibility by 59%.
  • Established key partnerships with local energy providers for cost-effective EV charging solutions, lowering energy costs by 68%.
  • Collaborated with city officials on sustainable transport projects, earning recognition as a Outstanding Service Award, for contributions to reducing urban transit emissions.
  • Led the conversion of system to electric, achieving a 52% reduction in CO2 output and improving energy usage by 57%.
  • Sourced and implemented a new fleet management software, leading to real-time tracking and a 35% increase in operational efficiency.

Affiliations

  • Affiliate, Urban Public Transport Education and Research Consortium, supporting advances in transit sustainability, safety, and customer satisfaction efforts.
  • Awardee, Agency Leadership in Sustainability Award, recognized for transit electrification efforts and environmental sustainability outcomes.
  • Member, Association of Metropolitan Planning Organizations (AMPO), collaborating on disaster recovery frameworks for public transit agencies.
  • Sponsor, Annual Transit Innovation Challenge, fostering new technologies to enhance on-time performance and customer service standards.
  • Member, University Transportation Centers (UTC), serving as an advisory panelist for research on disaster recovery planning in transit systems.
  • Member, Transportation Research Board (TRB), attending annual conferences on innovations in transit planning and operations management.
  • Member, Association for Commuter Transportation (ACT), collaborating on best practices for commuter and microtransit programs.
  • Presenter, Green Fleet Conference & Expo, sharing case studies on reducing operational fuel costs through electric and hybrid vehicle integration.
  • Member, International Association of Public Transport (UITP), contributing to the global transit electrification and environmental impact reduction conversation.
  • Chair, Advisory Council for City Public Transit Projects, focusing on reducing environmental impact and improving rider satisfaction metrics.

Certifications

  • Certified Public Accountant (CPA)
  • Transit Management Certificate Program - process
  • Transit Innovation Strategy Development Certification - Northwind
  • Leadership in Energy and Environmental Design (LEED) for Transit - 2021
  • Certified Urban Transit Systems Specialist (CUTSS) - Brightline
  • Public Transportation Conflict Resolution Certification - framework
  • Certified Safety and Security Director (CSSD) - initiative
  • Federal Transit Funding Compliance Certificate - Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • International Association of Public Transport (UITP) Certificate - 2023

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