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Skills

  • Public event security
  • Organization
  • Diversity and inclusion awareness in correctional environments
  • Courthouse safety
  • First Aid/CPR
  • MS Office
  • Civil and criminal laws
  • Public disturbance resolution
  • Team management
  • Electronic data management systems

Work Experiences

  • Developed a reputation for punctuality and hard work.
  • Achieved a 43% improvement.
  • Collaborated with compliance to enhance inmate classification processes.
  • Assisted in the daily security checks across 4+ facility units, identifying potential security risks and ensuring corrective actions were promptly taken.
  • Administered first aid.
  • Boosted facility morale.
  • Used Salesforce to compile data gathered from various sources.
  • Jira was delivered to customer locations by me.
  • Collaborated with procedure for facility inspections.
  • Over 15 incident reports detailing criminal activity, civil proceedings, and various incidents were written by me.

Summaries

  • Proficient in promoting method by leveraging stakeholder engagement and workflow optimization knowledge.
  • Sheriff's Custody Assistant and team leader with 7 years of experience in framework settings.
  • Strong technical skills and experience in budget management.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • 12 years of experience in coordinating inmate activities.
  • Expert in initiative with a strong aptitude for optimized and automated.
  • Dedicated to public safety and well-versed in local laws and regulations.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Communicative and team-oriented, with SAP expertise.
  • To ensure inmate safety, well-versed in overseeing jail operations and monitoring inmate behavior.

Accomplishments

  • Developed a shift reporting template that saved custody assistants 18 hours per week in documentation duties.
  • Played an integral role in legal proceedings by compiling detailed incident reports used as testimony in trials, ensuring clarity and accuracy.
  • Assisted in updating inmate records software, improving data management and access speed by 71% for the betterment of facility operations.
  • Assisted in the management and classification of inmate populations to ensure proper housing and mitigate overcrowding issues in compliance with program.
  • Facilitated the accurate preparation of inmate transfer documentation, ensuring compliance with regulations and zero logistical errors.
  • Enhanced shift handovers with more detailed reports and clear guidelines, reducing operational downtime by 21% during turnover hours.
  • Revised training procedures for new custody assistants, focusing on report writing, inmate supervision, and compliance standards, which decreased training time by 36%.
  • Orchestrated seamless custody transfers for high-risk inmates across Austin with no security breaches or safety incidents.
  • Played a critical role in coordinating hourly patrols and communication with sheriff’s deputies to ensure optimal safety protocols were upheld.
  • Collaborated with facility administrators to enforce new policy changes, increasing operational compliance with federal and state correctional standards by 77%.

Affiliations

  • Member, National Institute of Justice (NIJ) Correctional Research Network
  • Completed Emergency Preparedness and Evacuation Procedures Training for Correctional Facilities 2017
  • Completed Ethics and Professionalism in Corrections course at Beacon Labs 2022
  • Obtained State Certification in Correctional Supervision and Operations 2022
  • Certified Prison Transport Officer, focusing on tactical and safety protocols 2022
  • Participant in National Reentry Week programs contributing to inmate rehabilitation 2019
  • Certified Corrections Officer through the National Sheriffs’ Association (NSA)
  • Member, Diversity in Law Enforcement Network (DLEN)
  • Trained in the Crisis Intervention Team (CIT) Program for Law Enforcement 2018
  • Member, International Association of Correctional Officers (IACO)

Certifications

  • Association for Project Management (APM)
  • Defensive Tactics Instructor Certification
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Fundamentals of Rehabilitative Strategies in Custodial Settings
  • Prison Rape Elimination Act (PREA) Training
  • Basic Mental Health First Aid for Law Enforcement
  • Cisco Certified Internetwork Expert (CCIE)
  • Conflict Resolution and Mediation Certificate
  • Emergency Medical Responder (EMR) – 2017

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