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Skills

  • Caseload management
  • Records management
  • Behavioral health symptom management
  • Motivational interviewing techniques
  • Multidisciplinary care team collaboration
  • Diagnostic and Statistical Manual of Mental Disorders (DSM-5) expertise
  • Case documentation
  • PTSD specialist
  • Time management and prioritization
  • Family outreach program facilitation

Work Experiences

  • Advanced client engagement.
  • Aided clients in managing symptoms of anxiety.
  • Attended court hearings.
  • Assessed mental health needs through in-depth psychosocial evaluations, leading to personalized treatment plans for 9 clients.
  • Achieved a 23% compliance audit rate.
  • Attended court hearings and testified on behalf of clients, contributing to favorable resolution of legal issues in 26% of proceedings.
  • Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided.
  • Oversaw intakes and assessments that were family-centered, strengths-based, culturally competent, and individualized.
  • Aligned with Oregon compliance regulations.
  • Collaborated with multidisciplinary teams including psychiatrists, social workers, and nurses to ensure comprehensive treatment plans were created and followed.

Summaries

  • Achieved a 58% rise in care coordination efficiencies.
  • Strong experience working with clients who have system, method, and procedure issues.
  • Japanese is a bilingual mental health counselor who is fluent in both languages.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated mental health counselor with over 9 years of experience providing a wide range of individual, group, and familial counseling techniques and interventions.
  • In a variety of settings, capable of providing caring and methodological counseling services.
  • Clear understanding of budget management and workflow optimization as well as stakeholder engagement training.
  • Achieved 21% increases in familial participation.
  • Achieved a 68% improvement in team-wide outcomes by training new case managers in crisis intervention and psychoeducation techniques tailored to clients with complex psychiatric disorders.
  • Achieved a 52% improvement in treatment commitment.

Accomplishments

  • Utilized trauma-informed care to help reduce patient attrition rates by 20% over 2017, contributing to increased service continuity.
  • Completed suicide prevention certification CPA, applying skills that contributed to a 23% reduction in client suicide attempts.
  • Authored and delivered psychoeducational content on symptom management, driving a 81% increase in patient competency scores.
  • Secured necessary psychiatric services and care coordination for clients, increasing retention in therapeutic programs by 46%.
  • Collaborated with team of 14 in the development of process.
  • Coordinated with community resources and case workers, facilitating the transfer of high-risk clients to appropriate long-term care facilities.
  • Reduced psychiatric appointment no-show rates by 57% through intensive follow-up and case management strategies.
  • Worked closely with family members and caregivers, resulting in a 85% improvement in patient emotional support systems.
  • Worked proactively with multidisciplinary teams to streamline enrollment into mental health initiatives, increasing patient participation by 52%.
  • Documented and resolved program which led to procedure.

Affiliations

  • American Case Management Association (ACMA)
  • Freemason
  • American Psychiatric Nurses Association (APNA)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Project Management Institute
  • Jaycees
  • Association of Information Technology Professionals

Certifications

  • Motivational Interviewing (MI) Training and Certification
  • Certified in Dialectical Behavior Therapy (C-DBT)
  • Salesforce
  • Licensed Clinical Social Worker (LCSW)
  • Professional Counselor of Mental Health Services License
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Mindfulness-Based Stress Reduction (MBSR) Instructor Certification
  • CompTIA Network+
  • Certified in Managed Behavioral Health Care

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